search for: agenten

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2010 Oct 20
5
Anyway to control the LEDs on the Aastra 55i six top buttons? Maybe through Asterisk?
Hi Everyone, We use the top buttons on Aastra 55i to login and logout from Queues. This is the order: Button 1 = Login to English Queue Button 2 = Login to Spanish Queue Button 3 = Logout of English/Spanish Queues There are indicator LEDs on each of these buttons. Is there anyway we can send a SIP request or some other communication to get the Aastra 6755i phone to keep the LED for login set
2009 Jun 29
0
asterisk 1.4.21.2 a caller waited in queue, after connect to agent hears silence
...inempty=strict leavewhenempty=strict maxlen=20 member => Agent/21 member => Agent/22 member => Agent/23 The agents login with AgentCallbacklogin wiht AgentCallBackLogin(21||*21 at agents); agents-context in extension.ael looks like this: context agents { // Anrufe von queue an agenten *21 => &queuecallagent(${EXTEN:1}); *22 => &queuecallagent(${EXTEN:1}); *23 => &queuecallagent(${EXTEN:1}); } macro queuecallagent(agentnr) { Dial(IAX2/${agentnr}||xtTg); switch(${DIALSTATUS}) {...