search for: agentcomplet

...an Agent, the problem I've got is determining what queue a call to an agent is from (I have the same agents in multiple queues). The reason I'm having problems, is that the AgentCalled event doesn't have a queue name in it, is this deliberate, and if so why, as the AgentConnect and AgentComplete events both have queue names in. I've come up with a workaround by looking at the context on the AgentCalled event, but this isn't reliable enough to use in general, as it is specific to my system. The other issue is that I'm wondering if there is a better way of determining if a...

...w of the issues resolved by community developers: * Remove arbitrary size limitation for hints (Closes issue #17257. Reported, patched by tim_ringenbach) * Fix incorrectly typed indications for [nz] stutter and dialrecall (Closes issue #17359. Reported, patched by alecdavis) * Make AgentComplete message more consistent (Closes issue #15638. Reported, patched by elbriga) * Missing fallback to audio fax feature when T.38 re-INVITE failed (Closes issue #16692. Reported, patched by vrban) * Don't hang up on a queue caller if the file we attempt to play does not exist (Cl...

...ed by klaus3000) * Decrease the module ref count in sip_hangup when SIP_DEFER_BYE_ON_TRANSFER is set. (Closes issue #16815. Reported, patched by rain) * First caller into a dynamic conference new enters the pin once. (Closes issue #15878. Reported, patched by pabelanger) * Send AgentComplete manager events in the event of blind and attended transfers. (Closes issue #16819. Reported, patched by elbriga) For a full list of changes in the current release, please see the ChangeLog: http://downloads.asterisk.org/pub/telephony/asterisk/ChangeLog-1.4.34 Thank you for your continue...

...ef count in sip_hangup when SIP_DEFER_BYE_ON_TRANSFER is set. (Closes issue #16815. Reported, patched by rain) * If there is realtime configuration, it does not get re-read on reload unless the config file also changes. (Closes issue #16982. Reported, patched by dmitri) * Send AgentComplete manager event for attended transfers. (Closes issue #16819. Reported, patched by elbriga) * Correct manager variable 'EventList' case. (Closes issue #17520. Reported, patched by kobaz) In addition, changes to res_timing_pthread that should make it more stable have also been imp...

...w of the issues resolved by community developers: * Remove arbitrary size limitation for hints (Closes issue #17257. Reported, patched by tim_ringenbach) * Fix incorrectly typed indications for [nz] stutter and dialrecall (Closes issue #17359. Reported, patched by alecdavis) * Make AgentComplete message more consistent (Closes issue #15638. Reported, patched by elbriga) * Missing fallback to audio fax feature when T.38 re-INVITE failed (Closes issue #16692. Reported, patched by vrban) * Don't hang up on a queue caller if the file we attempt to play does not exist (Cl...

...ed by klaus3000) * Decrease the module ref count in sip_hangup when SIP_DEFER_BYE_ON_TRANSFER is set. (Closes issue #16815. Reported, patched by rain) * First caller into a dynamic conference new enters the pin once. (Closes issue #15878. Reported, patched by pabelanger) * Send AgentComplete manager events in the event of blind and attended transfers. (Closes issue #16819. Reported, patched by elbriga) For a full list of changes in the current release, please see the ChangeLog: http://downloads.asterisk.org/pub/telephony/asterisk/ChangeLog-1.4.34 Thank you for your continue...

...ef count in sip_hangup when SIP_DEFER_BYE_ON_TRANSFER is set. (Closes issue #16815. Reported, patched by rain) * If there is realtime configuration, it does not get re-read on reload unless the config file also changes. (Closes issue #16982. Reported, patched by dmitri) * Send AgentComplete manager event for attended transfers. (Closes issue #16819. Reported, patched by elbriga) * Correct manager variable 'EventList' case. (Closes issue #17520. Reported, patched by kobaz) In addition, changes to res_timing_pthread that should make it more stable have also been imp...

...the reason on having some agents logged in in more than one queues I need to get the state if an Agent goes in Postprocessing State to do this for this Agent in all other Queues he is logged on. For this I tried to catch this Event above the AMI. But there is never thrown the QueueMemberPaused or AgentComplete Event and in all the QueueMemberStatus Events the Agent never has the state Paused set. What options do I have to to solve this? Best regards Karsten

...opulated (Reported by Kevin Harwell) * ASTERISK-25394 - pbx: Incorrect device and presence state when changing hint details (Reported by Joshua Colp) * ASTERISK-25396 - chan_sip: Extremely long callerid name causes invalid SIP (Reported by Walter Doekes) * ASTERISK-25399 - app_queue: AgentComplete event has wrong reason (Reported by Kevin Harwell) * ASTERISK-25185 - Segfault in app_queue on transfer scenarios (Reported by Etienne Lessard) * ASTERISK-25353 - [patch] Transcoding while different in Frame size = Frames lost (Reported by Alexander Traud) * ASTERISK-25325 - A...

...mpty = no ; ; If you wish to remove callers from the queue when new callers cannot join, ; set this setting to one of the same choices for 'joinempty' ; leavewhenempty = yes ; ; ; If this is set to yes, the following manager events will be generated: ; AgentCalled, AgentDump, AgentConnect, AgentComplete ; (may generate some extra manager events, but probably ones you want) ; eventwhencalled = yes ; ; If this is set to no, the following manager events will be generated: ; QueueMemberStatus ; (may generate a WHOLE LOT of extra manager events) ; eventmemberstatusoff = no ; ; If you wish to report th...

...g destinations (Reported by Elazar Broad) * ASTERISK-25410 - app_record: RECORDED_FILE variable not being populated (Reported by Kevin Harwell) * ASTERISK-25396 - chan_sip: Extremely long callerid name causes invalid SIP (Reported by Walter Doekes) * ASTERISK-25399 - app_queue: AgentComplete event has wrong reason (Reported by Kevin Harwell) * ASTERISK-25185 - Segfault in app_queue on transfer scenarios (Reported by Etienne Lessard) * ASTERISK-25353 - [patch] Transcoding while different in Frame size = Frames lost (Reported by Alexander Traud) * ASTERISK-25325 - A...

...r_data is NULL" (Reported by Chet Stevens) * ASTERISK-25410 - app_record: RECORDED_FILE variable not being populated (Reported by Kevin Harwell) * ASTERISK-25396 - chan_sip: Extremely long callerid name causes invalid SIP (Reported by Walter Doekes) * ASTERISK-25399 - app_queue: AgentComplete event has wrong reason (Reported by Kevin Harwell) * ASTERISK-25185 - Segfault in app_queue on transfer scenarios (Reported by Etienne Lessard) * ASTERISK-25353 - [patch] Transcoding while different in Frame size = Frames lost (Reported by Alexander Traud) * ASTERISK-25325 - A...

...by Kevin Harwell) - [ASTERISK-25396 <https://issues.asterisk.org/jira/browse/ASTERISK-25396>] - chan_sip: Extremely long callerid name causes invalid SIP (Reported by Walter Doekes) - [ASTERISK-25399 <https://issues.asterisk.org/jira/browse/ASTERISK-25399>] - app_queue: AgentComplete event has wrong reason (Reported by Kevin Harwell) - [ASTERISK-25185 <https://issues.asterisk.org/jira/browse/ASTERISK-25185>] - Segfault in app_queue on transfer scenarios (Reported by Etienne Lessard) - [ASTERISK-25353 <https://issues.asterisk.org/jira/browse/ASTERISK-253...