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agentannounce
2005 Jul 07
1
Queues and busy agents problem
...xten => s,3,Wait(1)
exten => s,4,Playback(agent-loggedoff)
exten => s,5,Hangup()
The queue configuration from queues.conf is this:
[4500]
wrapuptime=0
timeout=20
strategy=leastrecent
retry=5
music=default
maxlen=0
leavewhenempty=yes
joinempty=yes
announce-holdtime=no
announce-frequency=0
agentannounce=None
Has anyone had a similar problem on Asterisk? I can't figure out why
app_queue doesn't know that the agent is busy on a call.
Regards
Hilton
Datatex Dynamics CC
Web site http://www.datatex.co.za/
Email to hilton@datatex.co.za
Tel +27215924033
Fax +27215924077
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