Displaying 1 result from an estimated 1 matches for "agent_timeout".
2006 Nov 21
0
Callback agents without chan_agent issues (queue recording)
...allagent]
;ARG1 - What device to dial (device)
;MACRO_EXTEN is dialed agent
exten => s,1,Gotoif($[${GROUP_COUNT(${MACRO_EXTEN}@agents)} > 0]?busyhere,1)
exten => s,n,Set(OUTBOUND_GROUP=${MACRO_EXTEN}@agents)
exten => s,n,Monitor(wav|/var/calls/${UNIQUEID})
exten => s,n,Dial(${ARG1},${AGENT_TIMEOUT},${DIAL_OPTIONS})
exten => s,n,Busy
As you can see I would like to monitor all calls to the agents. That's
where the problem is. If we use Local channel without /n option then
monitor immediately stops when agent picks up the phone. This is normal
behaviour of Local channel.
As a result I...