search for: agent_status

...same => n,WaitExten(.65) same => n,Background(press-1) same => n,WaitExten(15) exten => 1,1,Read(USER,"agent-user") same => n,Authenticate(${ODBC_AGENTPASSWORD(${USER})}) same => n,AgentLogin(${USER}) same => n,NoOp(${USER} AGENT_STATUS is ${AGENT_STATUS}) same => n,Hangup() [agents] exten => _X.,1,Set(UserNumber=${EXTEN}) same => n,Wait(5) ; it works most of the time with this wait of 5s same => n,AgentRequest(${EXTEN}) same => n,NoOp(${EXTEN} AGENT_STATUS is ${AGENT_STATUS})...

...ould automatically get next call when he/she is available. extensions.conf [LocalSets] exten => 300,1,Answer() same => n,Queue(support-queue) same => n,hangup [agents] ;callback exten => 800,1,AgentRequest(????) ; How to get Agent id that is available to take call? same => n,NoOp(AGENT_STATUS is ${AGENT_STATUS}) same => n,Playback(silence/1) same => n,Hangup() Example in the queue.conf member => Local/800 at agents,0,Name 1,Agent:1001 and more.. Thanks -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/aste...

Hello all, I've seen that the application AgentCallbackLogin()has been set to deprecated in version 1.4. So I've done some tests based on the tutorial "queues-with-callback-members.txt" coming with version 1.4. What's not clear for me is what is happening to agents.conf, it seems that it's no longer needed, and I have to define my agents using variables in

...n each op_buttons.cfg entry. * Callerid Privacy per button: first pass at enabling individual button clid privacy. Just set Privacy=true in op_buttons.cfg for each button you want to protect. * Improved agent status: you can watch agent status more accurately, including Paused agents. Set agent_status=1 in op_server.cfg. * Several bug fixes, internal refactoring, profiling and optimizations. The upgrade instructions are on the tarball UPGRADE file. Remember to upgrade the .swf file and to flush your browser cache! Many thanks to everyone who provided feedback, patches, ideas and suggestio...