search for: acd_id289508

...: http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/DeeperDialplan_id324598.html This explains adding members to queues, although it doesn't specifically provide an example of using local channels in a queue: http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/ACD_id289508.html Basically, read that book, and if you get stuck ask for help. On Thu, Aug 27, 2015 at 3:08 PM, Dan Cropp <dan at amtelco.com<mailto:dan at amtelco.com>> wrote: Thanks Scott. I?m taking over for someone else?s code, so I must admit I?m still learning the Agent and Queue concepts...

Thanks Scott. I?m taking over for someone else?s code, so I must admit I?m still learning the Agent and Queue concepts. Local channels are something I have not used either. Would local channels essentially be an internal bridge? How would I ?Register Local/number at agent in the queue on behalf of the agent (replace number with the agent's extension number)? From: asterisk-users-bounces

...: http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/DeeperDialplan_id324598.html This explains adding members to queues, although it doesn't specifically provide an example of using local channels in a queue: http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/ACD_id289508.html Basically, read that book, and if you get stuck ask for help. On Thu, Aug 27, 2015 at 3:08 PM, Dan Cropp <dan at amtelco.com<mailto:dan at amtelco.com>> wrote: Thanks Scott. I?m taking over for someone else?s code, so I must admit I?m still learning the Agent and Queue concepts...