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a6e6eca
2007 Apr 27
1
Free seating Agents and logged in / logged out indication
Hi,
I would like to set up a call center with free seating agents. However I
would like to indicate the agent status somehow on the terminal, to tell
the agent if she has been logged out due to non-answer.
Does anyone has a good idea how this can be achived?
best regards
--
Alexander Topolanek
http://www.topolanek.at