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hi i am integrating asterisk whit an open source CRM or maybe i am integrating an open source crm whit asterisk any way the CRM is vtiger, (www.vtiger.com) i need an opensource queue log parser to put inside the crm agent statics. i need any parser i can port it to php or to java if you don't know any parser maybe you can send me a link or a pdf whit info on how to parse the log. Thanks David