search for: 92000x

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2004 Apr 28
2
Extra digit needed for outbound call
...with an analog phone hanging. I can make calls across the T1 link however there is one thing that I don't understand. I need to append one extra digit to get the correct extension number at the other end. For example, when I tried to call extension 2000 at the other end, I need to dial "92000x", where x can be anything between 0-9. Otherwise, if I dial "92000", the console says something like "extension 200 is not found". Also internal calls are normal. This looks very bizarre for me... How can I fix it? Lisa