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Dear All I want to integrate sugarcrm and asterisk , so when customer call the call center the agent or extension which answers the call , before pickup the phone and talk to customer , view his/her information if it is available. I do this as described below : 1-Setup login username for sugarcrm for each extension 2-Extension Users will login to the sugarcrm. 3-Develop php script to handle new

I'vce got three Asterisk systems here that I'd like to be able to place calls between with IAX. As usual, I've spent several hours playing with it, really getting nowhere. Asterisk is so mentally draining. Each system, pbx1, pbx2, pbx3, should be able to connect to every other. Do I need separate user/peers or can I combine them into a single user=friend for each system? if I place a