Displaying 3 results from an estimated 3 matches for "76f21bc3".
2006 Mar 16
1
Queues - calls going to agents lised as "In use"
Grretings to all,
I am having a problem with a customer's queue setup that I don't really
understand.
Background: Customer has 5+ queues and is using dynamic login to the queues
based on SIP/XXX for example. There is a litle script that runs that allows
agents to log into particular queues via the keypad. The user can log in to
any queue that he wants, including multiple queues. The
2006 Mar 23
1
Problem with Queue periodic announcemnets
I have setup several queues for a customer. Their periodic announcement says
please wait for the next available agent, or press * to leave a voicemail.
This does not work when the message is playing. The message stops, but the
user is left in the queue. Q-exit with * works the rest of the time fine.
Has anyone seen this or know if it shoudl actually work differently?
Regards to all,
Joe
2006 Apr 11
5
Cisco 7960 6.3 unlock/reset?
Anybody know the proceedure to factory reset the a 7960 phone running 6.3
SIP software? I've tried holding # when booting the phone and nothing, i
can do that on my 8.2 phone but this phone i just got with 6.3 isnt working.
Also **# doesnt work either..
--
~Shaun