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Thanks George. That was the ip address I was given. Unfortunately, my contact at Vitelity is gone for the day so I can?t verify it with him. I added the qualify_frequency as you suggested and it does appear that I have something configured incorrectly?. <--- Transmitting SIP request (483 bytes) to UDP:0.0.19.196:5060 ---> OPTIONS sip:64.2.142.93 at 5060 SIP/2.0 Via: SIP/2.0/UDP