Displaying 1 result from an estimated 1 matches for "67553fc5".
2013 Aug 01
1
Local agent/member in-use after transfer
I currently have all agents/members logged in with local channels. When a call is sent to one of the agents, then the agent transfers the call out the line frees up on their phone but still shows in-use until the call that was transferred is hung up.
How can I free up the agent/local channel when the call is transferred?
This is a huge problem because the agent can no longer receive calls on their