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2004 Sep 15
3
call recording and CDR "feature" discovered?
Hi Folks,
I've been playing with call recording for our support department which was
kinda going ok until I spotted something odd in the CDR. None of the
support calls are being entered into the CDR properly.
I'm using mysql as the back end and Areski's web based front end and all
was going fine.
The problem seems to be that the CDR doesn't get populated with the
destination