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2019 Jun 30
3
Second Asterisk server SIP JOIN a call to conduct a post-call survey
I am designing a solution for a hotel booking call center with the following (mandatory) design: After the call from the customer with the booking agent is complete (and the Hotel PBX disconnects from the call), a second PBX takes over to conduct a survey of how the call went. Both PBX's are Asterisk based. So customer phone [C] connects to hotel PBX [H]. Once [H] disconnects, the