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52106f231b41169c7eabd3b43d0fc6
2013 Mar 18
6
Diagnosing call problem
Asterisk 11.1.0
Various soft-phone SIP clients
call center with 10-12 agents online at once using asterisk queue
Occasionally an agent will get a call (or more often a series of calls
in a row) where neither party can hear the other, or can only hear each
other sporadically. A MixMonitor recording of the call plays only the
caller - none of the agent's audio is heard in the recording.