Displaying 1 result from an estimated 1 matches for "4078bcbe".
2006 Mar 08
2
Putting caller in queue and dialing an extension simultaneously
Hi,
Is it possible to do this in extensions.conf to put a caller in queue
and dial an agent's extension so that he knows that somebody is in queue
waiting to be answered. This agent will be a remote agent and extension
will dial his cell phone.
Thanks
Zach A.
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