Displaying 1 result from an estimated 1 matches for "3c281aed".
2008 Dec 19
2
Conference with an AGI inside Queue for password change
Hi,
I have a typical call center with queues and agents added via
AddQueueMember. One of my requirement is to implement a forgot
password function. If a caller does not remember the password, he
calls up an unauthenticated line and the agent manually authenticates
him. Then the caller should have a provision to reset his password.
The requirement is that the agent should not know the new password