Displaying 1 result from an estimated 1 matches for "3a9af081".
2009 Mar 12
2
Timeout for Queue
Hello,
We had an incident recently where a call was in queue for an extended period of time. We use queuemetrics for reporting, and it reports that the call was waiting for 20 minutes. The different thing about it is that the disconnect reason is stated as Timeout. Is there a set maximum time a call will wait in the queue before being automatically disconnected? I tried looking through the code