Displaying 1 result from an estimated 1 matches for "2ab4d4d0".
2009 Aug 20
1
Pause/Unpause agent based on devstate
Hi,
I dont know if this is possible, but I want to pause a queue member if another member are busy in the phone.
We have agents that has 2 phones and both are logged in to the same queue.
I don't want the second phone to call if the first are in use.
Any ideas?
Magnus
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