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2250
2003 Sep 04
2
Traffic Modelling (was IVR only system with scalibility...)
The question was posed:
"incomming calls for 45 or so people that will call in 3 or 4 time each
day during (approx) normal business hours"
The comment was made (taken out of context):
"The quick math says that 45 people with 4 calls is 180 calls a
day. In a 8 hour day you have 480 minutes. From 480 minutes 1 port could
handle the load if the call was under 2.5 minutes long and