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2015 Feb 25
5
situation with ivr and four-channel gateway
Hi list, I need your help ,I have an incoming call x the ivr and the operator takes the call. ext "101" , If a second call reenters and the operator is talking, I want to send to the extension 102 I use the Variable DIALSTATUS , but not working check IVR [IVRINMA] exten => s,1,Wait(1) exten => s,n,Set(CHANNEL(language)=es) same=> n,Set(TIMEOUT(digit)=4) same=>