Displaying 1 result from an estimated 1 matches for "05c9bc35".
2012 Aug 16
1
Requiring agent to confirm queue calls only when forwarded to external device
I'd like to allow my users to forward their calls using the forwarding
feature on their SIP handsets and continue to receive Queue() calls.
Currently I set the 'i' option in Queue() so that if a user forwards to
their cell phone, or any other extension that has voicemail, the
voicemail doesn't eat all the calls to the queue.
I'm aware that I can configure the queue to