Displaying 1 result from an estimated 1 matches for "0471dc00".
2006 Mar 16
1
Queues - calls going to agents lised as "In use"
Grretings to all,
I am having a problem with a customer's queue setup that I don't really
understand.
Background: Customer has 5+ queues and is using dynamic login to the queues
based on SIP/XXX for example. There is a litle script that runs that allows
agents to log into particular queues via the keypad. The user can log in to
any queue that he wants, including multiple queues. The