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013d1910
2006 Mar 23
1
Problem with Queue periodic announcemnets
I have setup several queues for a customer. Their periodic announcement says
please wait for the next available agent, or press * to leave a voicemail.
This does not work when the message is playing. The message stops, but the
user is left in the queue. Q-exit with * works the rest of the time fine.
Has anyone seen this or know if it shoudl actually work differently?
Regards to all,
Joe