Robert Gehr wrote: | I still have the problem while openig MS Word and Excel files. When I do so | for the first time, Excel or Word comes up and once | the Applicaion has loaded it displays a grey screen whit the hour glass. It | take up to 15s or more to even open a small Word | document say 20K or so. Once the thing has been opened the Application is | closed and another document gets selected via the NT Explorer which is much | bigger say 5M it gets loaded real quick. If I close everything and wait for | longer time e.g. 30 min. the thing is slow again. I checked the logs and | all I could find is this: Is this a newish word/excel or a new windows release, by any chance? Try turning log level up to 3 and sending us a snippit of the log: if that doesn't work we'll have you capture packets... --dave -- David Collier-Brown, | Always do right. This will gratify some people 185 Ellerslie Ave., | and astonish the rest. -- Mark Twain Willowdale, Ontario | //www.oreilly.com/catalog/samba/author.html Work: (905) 415-2849 Home: (416) 223-8968 Email: davecb@canada.sun.com
Robert Gehr wrote some time ago about MS Word and Excel being mysteriously slow, but only when talking to a Samba server. After the usual tests, to make sure it was samba and was reproducable on multiple machines, we tried a test with log level 3, where the human tester only opened the file once. HOWEVER, the smbd logs showed samba servicing a stream of open/close/open requests. Seven of them! Robert wrotes:> I fired up Excel [On and NT Workstation --dave] and klicked in the > latest opened files on ASIEN.xls which is on the server. > I checked my watch and it took about 10 sec. before the file was opened. > I immediately copied the log file to another file and that is what is > attached. The file was definetly opened only once in Excel.The logs showed seven sucessful opens, and 6 closes, all identical. This is a behavior I've not (knowingly) seen before, so I'm ccing the samba-technical list too, to catch everyone. Two questions: Anyone recognize this symptom? Any suggestions for the next diagnostic step? --dave -- David Collier-Brown, | Always do right. This will gratify some people 185 Ellerslie Ave., | and astonish the rest. -- Mark Twain Willowdale, Ontario | //www.oreilly.com/catalog/samba/author.html Work: (905) 415-2849 Home: (416) 223-8968 Email: davecb@canada.sun.com
Comments below ... All context left in. At 08:07 AM 8/2/00 -0400, David Collier-Brown wrote:> Robert Gehr wrote some time ago about MS Word and Excel >being mysteriously slow, but only when talking to a Samba server. > > After the usual tests, to make sure it was samba and was >reproducable >on multiple machines, we tried a test with log level 3, where >the human tester only opened the file once. HOWEVER, the smbd >logs showed samba servicing a stream of open/close/open requests. >Seven of them! > > >Robert wrotes: >> I fired up Excel [On and NT Workstation --dave] and klicked in the >> latest opened files on ASIEN.xls which is on the server. >> I checked my watch and it took about 10 sec. before the file was opened. >> I immediately copied the log file to another file and that is what is >> attached. The file was definetly opened only once in Excel. > > The logs showed seven sucessful opens, and 6 closes, all identical. > > This is a behavior I've not (knowingly) seen before, so I'm ccing >the >samba-technical list too, to catch everyone. > > Two questions: > Anyone recognize this symptom?No, but I have seen Windows boxen doing lots of strange things.> Any suggestions for the next diagnostic step?Test the same against NT to see if the trace is the same.>--dave >-- >David Collier-Brown, | Always do right. This will gratify some people >185 Ellerslie Ave., | and astonish the rest. -- Mark Twain >Willowdale, Ontario | //www.oreilly.com/catalog/samba/author.html >Work: (905) 415-2849 Home: (416) 223-8968 Email: davecb@canada.sun.com > >Regards ------- Richard Sharpe, sharpe@ns.aus.com Samba (Team member, www.samba.org), Ethereal (Team member, www.zing.org) Contributing author, SAMS Teach Yourself Samba in 24 Hours Author, Special Edition, Using Samba
robert.gehr@web2cad.de wrote:> I found out what the trouble was. Because we are using Novell Servers in > out network everybody has a Novell Client installed on their system. I > removed that thing from my client and the problem vanished.The symptom was unacceptably slow opening of Word and Excel files: when we looked at the smb logs, the client was repeatedly opening and closing the file, eih times in one case, before fianlly leaving it open and proceeding to read it. Because it was specific to Word/Excel, the possibility of extra protocols didn't come up initially, even though that's known to cause "mysterious" errors. ALWAYS remove extra protocols, folks! --dave -- David Collier-Brown, | Always do right. This will gratify some people 185 Ellerslie Ave., | and astonish the rest. -- Mark Twain Willowdale, Ontario | //www.oreilly.com/catalog/samba/author.html Work: (905) 415-2849 Home: (416) 223-8968 Email: davecb@canada.sun.com