Puppet users - Oct 2013 - Changes to issue tracking for Puppet projects

We''re working on some big changes to our issue-tracking infrastructure.
This includes a plan to migrate open issues from Redmine to JIRA for: Puppet,
Hiera, Facter, MCollective, PuppetDB, the Forge, and Puppet Enterprise.
We''re tentatively planning for this change by the end of 2013; I’ll
send out communications with specific dates prior to the migration.

We’ll actively migrate Redmine bugs that are in-flight for the current releases
when the cutover happens.  Following the migration date, new bugs must be
submitted in JIRA, though Redmine will remain available as a read-only point of
reference.

There are a few things you need to know:
* Everybody needs to create a new account on JIRA, since we can’t migrate
passwords from redmine to jira.
* If you were watching redmine bugs to track their progress, you will be
notified via email with the new location of the bug in JIRA. You''ll
need to set yourself up to watch the bug in JIRA with your newly-created
account.
* Some older issues that we think are obsolete will not be migrated, but if we
made a mistake and forgot to include your favorite bug, there will be a link on
each Redmine issue where you can migrate it with a single click.

Please reply to this thread on puppet-users if you have any questions, concerns,
or suggestions about the planned migration from Redmine to JIRA.

Thanks,
 —eric0


Eric Sorenson - eric.sorenson@puppetlabs.com - freenode #puppet: eric0 
puppet platform // coffee // techno // bicycles 


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Hey Eric,

I was curious if you could elaborate a bit more on the choice of JIRA.
I''m
currently in the exact opposite spot, migrating away from JIRA to Redmine.

-- 
Daniele Sluijters

On Thursday, 24 October 2013 22:18:12 UTC+2, Eric Sorenson
wrote:
>
>
> We''re working on some big changes to our issue-tracking
infrastructure.
> This includes a plan to migrate open issues from Redmine to JIRA for: 
> Puppet, Hiera, Facter, MCollective, PuppetDB, the Forge, and Puppet 
> Enterprise. We''re tentatively planning for this change by the end
of 2013;
> I’ll send out communications with specific dates prior to the migration. 
>
> We’ll actively migrate Redmine bugs that are in-flight for the current 
> releases when the cutover happens.  Following the migration date, new bugs 
> must be submitted in JIRA, though Redmine will remain available as a 
> read-only point of reference.   
>
> There are a few things you need to know: 
> * Everybody needs to create a new account on JIRA, since we can’t migrate 
> passwords from redmine to jira. 
> * If you were watching redmine bugs to track their progress, you will be 
> notified via email with the new location of the bug in JIRA.
You''ll need to
> set yourself up to watch the bug in JIRA with your newly-created account. 
> * Some older issues that we think are obsolete will not be migrated, but 
> if we made a mistake and forgot to include your favorite bug, there will be
> a link on each Redmine issue where you can migrate it with a single click. 
>
> Please reply to this thread on puppet-users if you have any questions, 
> concerns, or suggestions about the planned migration from Redmine to JIRA. 
>
> Thanks, 
>  —eric0 
>
>
> Eric Sorenson - eric.s...@puppetlabs.com <javascript:> - freenode 
> #puppet: eric0 
> puppet platform // coffee // techno // bicycles 
>
>
>
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On Thursday, October 24, 2013 2:32:11 PM UTC-7, Daniele Sluijters
wrote:
>
> Hey Eric,
>
> I was curious if you could elaborate a bit more on the choice of JIRA.
I''m
> currently in the exact opposite spot, migrating away from JIRA to Redmine.
>
Heh! No system''s perfect, I guess. We''re moving company-wide
to JIRA for a
bunch of reasons, but the top three are 
- the integration with other Atlassian products like greenhopper and 
confluence
- workflow that makes sense for dev teams, not just bug reporting
- its planning/reporting capabilities

The internal-facing/commercial teams are already using jira exclusively and 
its working out really well. The platform team are now in split-brain mode 
maintaining both redmine and jira for every issue so it''s a bit 
crazy-making. 


Eric Sorenson - eric.sorenson@puppetlabs.com - freenode #puppet: eric0 
puppet platform // coffee // techno // bicycles 

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