Hi there, I am relatively new to Puppet (totally new) and had been cruising right along for a few days until about a week ago when our puppet agents went unresponsive. I''ve restarted both them and the servers several times to no avail. Can anyone point me down the path of how to diagnose this issue? We are currently evaluating Puppet to bring into our Enterprise for managing server provisions/configs/etc. Thanks, Robert Stinnett -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
Are you running RHEL 5? Did you recently patch your kernel? If so, you''ve probably been bitten by a kernel bug. I''ve successfully used kernel-2.6.18-274.17.1.el5 and backrev versions from the kernel-2.6.18-238.x.x series. On 02/22/2012 12:26 PM, Robert Stinnett wrote:> Hi there, > > I am relatively new to Puppet (totally new) and had been cruising > right along for a few days until about a week ago when our puppet > agents went unresponsive. I''ve restarted both them and the servers > several times to no avail. Can anyone point me down the path of how > to diagnose this issue? We are currently evaluating Puppet to bring > into our Enterprise for managing server provisions/configs/etc. > > Thanks, > Robert Stinnett >-- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
We are using RHEL - 2.6.18-238.1.1.0.1.el5xen I do not know of any recent kernel patches (let me put it this way -- I didn''t make any!). If I go to the "Live Management" part of the dashboard I can control the agents, etc -- but they won''t do anything in the dashboard view and it shows up as over 800 tasks are backlogged on them. I''ve searched the log files I could find for any error messages, but haven''t found anything yet. It seems strange that the agents work in command-line mode, and through the live management, but aren''t via the dashboard/cron process, Thanks, Robert Stinnett On Feb 22, 3:53 pm, Aaron Grewell <aaron.grew...@gmail.com> wrote:> Are you running RHEL 5? Did you recently patch your kernel? If so, > you''ve probably been bitten by a kernel bug. I''ve successfully used > kernel-2.6.18-274.17.1.el5 and backrev versions from the > kernel-2.6.18-238.x.x series. > > On 02/22/2012 12:26 PM, Robert Stinnett wrote: > > > > > > > > > Hi there, > > > I am relatively new to Puppet (totally new) and had been cruising > > right along for a few days until about a week ago when our puppet > > agents went unresponsive. I''ve restarted both them and the servers > > several times to no avail. Can anyone point me down the path of how > > to diagnose this issue? We are currently evaluating Puppet to bring > > into our Enterprise for managing server provisions/configs/etc. > > > Thanks, > > Robert Stinnett-- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
If that''s the case I believe your pe-puppet-dashboard-workers service died somehow in your master. --KL On 2/23/12 9:51 AM, "Robert Stinnett" <robert@robertstinnett.com> wrote:>We are using RHEL - 2.6.18-238.1.1.0.1.el5xen > >I do not know of any recent kernel patches (let me put it this way -- >I didn''t make any!). > >If I go to the "Live Management" part of the dashboard I can control >the agents, etc -- but they won''t do anything in the dashboard view >and it shows up as over 800 tasks are backlogged on them. > >I''ve searched the log files I could find for any error messages, but >haven''t found anything yet. It seems strange that the agents work in >command-line mode, and through the live management, but aren''t via the >dashboard/cron process, > >Thanks, >Robert Stinnett > > >On Feb 22, 3:53 pm, Aaron Grewell <aaron.grew...@gmail.com> wrote: >> Are you running RHEL 5? Did you recently patch your kernel? If so, >> you''ve probably been bitten by a kernel bug. I''ve successfully used >> kernel-2.6.18-274.17.1.el5 and backrev versions from the >> kernel-2.6.18-238.x.x series. >> >> On 02/22/2012 12:26 PM, Robert Stinnett wrote: >> >> >> >> >> >> >> >> > Hi there, >> >> > I am relatively new to Puppet (totally new) and had been cruising >> > right along for a few days until about a week ago when our puppet >> > agents went unresponsive. I''ve restarted both them and the servers >> > several times to no avail. Can anyone point me down the path of how >> > to diagnose this issue? We are currently evaluating Puppet to bring >> > into our Enterprise for managing server provisions/configs/etc. >> >> > Thanks, >> > Robert Stinnett > >-- >You received this message because you are subscribed to the Google Groups >"Puppet Users" group. >To post to this group, send email to puppet-users@googlegroups.com. >To unsubscribe from this group, send email to >puppet-users+unsubscribe@googlegroups.com. >For more options, visit this group at >http://groups.google.com/group/puppet-users?hl=en. >This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
And what do we do about that? I''ve restarted the services, even restarted the server and nothing comes back to life. Robert On Feb 23, 9:10 am, Kenneth Lo <k...@paydiant.com> wrote:> If that''s the case I believe your pe-puppet-dashboard-workers service died > somehow in your master. > > --KL > > On 2/23/12 9:51 AM, "Robert Stinnett" <rob...@robertstinnett.com> wrote: > > > > > > > > > > >We are using RHEL - 2.6.18-238.1.1.0.1.el5xen > > >I do not know of any recent kernel patches (let me put it this way -- > >I didn''t make any!). > > >If I go to the "Live Management" part of the dashboard I can control > >the agents, etc -- but they won''t do anything in the dashboard view > >and it shows up as over 800 tasks are backlogged on them. > > >I''ve searched the log files I could find for any error messages, but > >haven''t found anything yet. It seems strange that the agents work in > >command-line mode, and through the live management, but aren''t via the > >dashboard/cron process, > > >Thanks, > >Robert Stinnett > > >On Feb 22, 3:53 pm, Aaron Grewell <aaron.grew...@gmail.com> wrote: > >> Are you running RHEL 5? Did you recently patch your kernel? If so, > >> you''ve probably been bitten by a kernel bug. I''ve successfully used > >> kernel-2.6.18-274.17.1.el5 and backrev versions from the > >> kernel-2.6.18-238.x.x series. > > >> On 02/22/2012 12:26 PM, Robert Stinnett wrote: > > >> > Hi there, > > >> > I am relatively new to Puppet (totally new) and had been cruising > >> > right along for a few days until about a week ago when our puppet > >> > agents went unresponsive. I''ve restarted both them and the servers > >> > several times to no avail. Can anyone point me down the path of how > >> > to diagnose this issue? We are currently evaluating Puppet to bring > >> > into our Enterprise for managing server provisions/configs/etc. > > >> > Thanks, > >> > Robert Stinnett > > >-- > >You received this message because you are subscribed to the Google Groups > >"Puppet Users" group. > >To post to this group, send email to puppet-users@googlegroups.com. > >To unsubscribe from this group, send email to > >puppet-users+unsubscribe@googlegroups.com. > >For more options, visit this group at > >http://groups.google.com/group/puppet-users?hl=en. > > This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited.-- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
all.lucky.sevens
2012-Feb-28 17:19 UTC
Re: [Puppet Users] Re: Unresponsive Agents - PE 2.0
Try the ''Starting and managing delayed job workers'' section in here: http://docs.puppetlabs.com/dashboard/manual/1.2/bootstrapping.html If the workers aren''t running (and they don''t run by default unless you follow the steps in that section) then you can see a backlog of tasks. On Thu, Feb 23, 2012 at 4:32 PM, Robert Stinnett <robert@robertstinnett.com> wrote:> And what do we do about that? I''ve restarted the services, even > restarted the server and nothing comes back to life. > > Robert > > > On Feb 23, 9:10 am, Kenneth Lo <k...@paydiant.com> wrote: >> If that''s the case I believe your pe-puppet-dashboard-workers service died >> somehow in your master. >> >> --KL >> >> On 2/23/12 9:51 AM, "Robert Stinnett" <rob...@robertstinnett.com> wrote: >> >> >> >> >> >> >> >> >> >> >We are using RHEL - 2.6.18-238.1.1.0.1.el5xen >> >> >I do not know of any recent kernel patches (let me put it this way -- >> >I didn''t make any!). >> >> >If I go to the "Live Management" part of the dashboard I can control >> >the agents, etc -- but they won''t do anything in the dashboard view >> >and it shows up as over 800 tasks are backlogged on them. >> >> >I''ve searched the log files I could find for any error messages, but >> >haven''t found anything yet. It seems strange that the agents work in >> >command-line mode, and through the live management, but aren''t via the >> >dashboard/cron process, >> >> >Thanks, >> >Robert Stinnett >> >> >On Feb 22, 3:53 pm, Aaron Grewell <aaron.grew...@gmail.com> wrote: >> >> Are you running RHEL 5? Did you recently patch your kernel? If so, >> >> you''ve probably been bitten by a kernel bug. I''ve successfully used >> >> kernel-2.6.18-274.17.1.el5 and backrev versions from the >> >> kernel-2.6.18-238.x.x series. >> >> >> On 02/22/2012 12:26 PM, Robert Stinnett wrote: >> >> >> > Hi there, >> >> >> > I am relatively new to Puppet (totally new) and had been cruising >> >> > right along for a few days until about a week ago when our puppet >> >> > agents went unresponsive. I''ve restarted both them and the servers >> >> > several times to no avail. Can anyone point me down the path of how >> >> > to diagnose this issue? We are currently evaluating Puppet to bring >> >> > into our Enterprise for managing server provisions/configs/etc. >> >> >> > Thanks, >> >> > Robert Stinnett >> >> >-- >> >You received this message because you are subscribed to the Google Groups >> >"Puppet Users" group. >> >To post to this group, send email to puppet-users@googlegroups.com. >> >To unsubscribe from this group, send email to >> >puppet-users+unsubscribe@googlegroups.com. >> >For more options, visit this group at >> >http://groups.google.com/group/puppet-users?hl=en. >> >> This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. > > -- > You received this message because you are subscribed to the Google Groups "Puppet Users" group. > To post to this group, send email to puppet-users@googlegroups.com. > To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. > For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en. >-- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
Thanks for the advice about checking the workers. That did the trick (the manual was for the open source pkg, but I managed to figure out how to apply it to PE2). Is there any available training on Puppet Enterprise out there? I see a lot of it on the open-source package, but have not yet found anything about PE 2.0. Robert On Feb 28, 12:19 pm, "all.lucky.sevens" <all.lucky.sev...@gmail.com> wrote:> Try the ''Starting and managing delayed job workers'' section in here:http://docs.puppetlabs.com/dashboard/manual/1.2/bootstrapping.html > > If the workers aren''t running (and they don''t run by default unless > you follow the steps in that section) then you can see a backlog of > tasks. > > On Thu, Feb 23, 2012 at 4:32 PM, Robert Stinnett > > > > <rob...@robertstinnett.com> wrote: > > And what do we do about that? I''ve restarted the services, even > > restarted the server and nothing comes back to life. > > > Robert > > > On Feb 23, 9:10 am, Kenneth Lo <k...@paydiant.com> wrote: > >> If that''s the case I believe your pe-puppet-dashboard-workers service died > >> somehow in your master. > > >> --KL > > >> On 2/23/12 9:51 AM, "Robert Stinnett" <rob...@robertstinnett.com> wrote: > > >> >We are using RHEL - 2.6.18-238.1.1.0.1.el5xen > > >> >I do not know of any recent kernel patches (let me put it this way -- > >> >I didn''t make any!). > > >> >If I go to the "Live Management" part of the dashboard I can control > >> >the agents, etc -- but they won''t do anything in the dashboard view > >> >and it shows up as over 800 tasks are backlogged on them. > > >> >I''ve searched the log files I could find for any error messages, but > >> >haven''t found anything yet. It seems strange that the agents work in > >> >command-line mode, and through the live management, but aren''t via the > >> >dashboard/cron process, > > >> >Thanks, > >> >Robert Stinnett > > >> >On Feb 22, 3:53 pm, Aaron Grewell <aaron.grew...@gmail.com> wrote: > >> >> Are you running RHEL 5? Did you recently patch your kernel? If so, > >> >> you''ve probably been bitten by a kernel bug. I''ve successfully used > >> >> kernel-2.6.18-274.17.1.el5 and backrev versions from the > >> >> kernel-2.6.18-238.x.x series. > > >> >> On 02/22/2012 12:26 PM, Robert Stinnett wrote: > > >> >> > Hi there, > > >> >> > I am relatively new to Puppet (totally new) and had been cruising > >> >> > right along for a few days until about a week ago when our puppet > >> >> > agents wentunresponsive. I''ve restarted both them and the servers > >> >> > several times to no avail. Can anyone point me down the path of how > >> >> > to diagnose this issue? We are currently evaluating Puppet to bring > >> >> > into our Enterprise for managing server provisions/configs/etc. > > >> >> > Thanks, > >> >> > Robert Stinnett > > >> >-- > >> >You received this message because you are subscribed to the Google Groups > >> >"Puppet Users" group. > >> >To post to this group, send email to puppet-users@googlegroups.com. > >> >To unsubscribe from this group, send email to > >> >puppet-users+unsubscribe@googlegroups.com. > >> >For more options, visit this group at > >> >http://groups.google.com/group/puppet-users?hl=en. > > >> This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. > > > -- > > You received this message because you are subscribed to the Google Groups "Puppet Users" group. > > To post to this group, send email to puppet-users@googlegroups.com. > > To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. > > For more options, visit this group athttp://groups.google.com/group/puppet-users?hl=en.-- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
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