Dear Development Team, I hope this finds you well. Would you please help us to answer the following questions posted by customer: Admin Re Fyi, the customer is thinking about dropping the product as there is no clear product road map from Oracle. Thank you for your help. Kind Regards, Maha HYPERLINK "http://www.oracle.com/us/support/best-practices/overview/index.html"17942-Oracle-ProActive-Email-Banner-v6 Maha Daoud | Senior Support Account Manager Phone: HYPERLINK "tel:+202%203535%200279"+202 3535 0279 | Mobile: HYPERLINK "tel:+20%201010%205111%2079"+20 1010 5111 79 Working hours: 9-5.30 CET, Oracle Hub (24x7): HYPERLINK "http://www.oracle.com/us/support/contact-068555.html"Hub Link Oracle Divisional Customer Management ORACLE Egypt | Smart Village, Km 28 Cairo/Alex Desert road | 12577 Giza _____ This transmission is intended only for the use of the addressee and may contain confidential or legally privileged information. If you are not the intended recipient, you are notified that any retransmission, dissemination, disclosure or other use of, or taking any action in reliance upon, this communication is strictly prohibited. If you have received this transmission in error please notify us immediately and delete all copies of this transmission together with any attachments. _____ HYPERLINK "http://www.oracle.com/commitment" \nGreen Oracle Oracle is committed to developing practices and products that help protect the environment From: Amira Moharram Sent: Tuesday, September 10, 2013 10:31 AM To: Theophil Weber; Maha Daoud Subject: Urgent: Admin Re questions on OCFS2 Hi Theo, Maha, I would like to give you heads up that CSC are in the process of providing advice to Admin Re Group (ARG) on technology standards for the next 3 to 5 years, and they are looking at OCFS2. I would be grateful if you could help me answer a few questions they requested: - 1) Is there a roadmap for the OCFS2 product that is available to CSC (as a platinum partner) and ARG (if it's public information). The sort of information that they would like to know is: - a) Does Oracle have a long term commitment to continued development of OCFS2? b) What are the new features in development? c) What operating systems / platforms are going to be supported by OCFS2 in the future? d) Does v1.6 have an end of support date yet? 2) Is there a support roadmap for the OCFS2 v1.4 product? Specifically: - a) Has any end of support date been announced? b) Where bugs are discovered will patches be developed and made available? c) Are any new versions going to be developed? d) Are there any plans to stop creating versions for new RedHat Linux (RHEL) kernel versions? 3) Can you please provide me with the latest support information on OCFS2 v1.6? Specifically we need to know: - a) Under what conditions it is and is not supported? b) There appears to be several sources of information on different Oracle websites, but they appear to provide different information. What is the official source of support info for OCFS2? OCFS2 v1.4 continues to cause Admin Re issues and they are actively looking at alternatives. They have asked about OEL + OCFS2 v1.6, but unless we can give them assurances about support, stability and roadmaps it will not be a viable option. Thank you in advance Amira. -- HYPERLINK "http://www.oracle.com/" \nOracle Amira Moharram | Principal Support Account Manager Phone: HYPERLINK "tel:+202%203535%200083"+202 2456 3236 | Mobile: HYPERLINK "tel:+2010%200167%206736"+2010 210 48058 Oracle Customer Management Center out of office Notice: ORACLE Egypt | 2 El Hegaz Street, CEDARE Building, Heliopolis, P.O.Box 1003 | 11737 Cairo, Egypt HYPERLINK "http://www.oracle.com/us/support/best-practices/overview/index.html"17942-Oracle-ProActive-Email-Banner-v6 HYPERLINK "http://www.oracle.com/commitment" \nGreen Oracle Oracle is committed to developing practices and products that help protect the environment -------------- next part -------------- An HTML attachment was scrubbed... URL: http://oss.oracle.com/pipermail/ocfs2-devel/attachments/20130910/6596d47b/attachment-0001.html -------------- next part -------------- A non-text attachment was scrubbed... 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