Nut upsuser - May 2020 - Tripplite ARV750U: No matching HID UPS found

Hello,

https://networkupstools.org/ddl/Tripp_Lite/AVR750U.html

Going off of this page, it looks like this should be supported by
usbhid-ups, but it seems to be failing. Attached is a log of my attempts to
start the driver. Let me know what I can do to help.
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root at Spartan:~# /etc/rc.d/rc.nut start
/boot/config/plugins/nut/nut.cfg: line 1: SERVICE: command not found
/boot/config/plugins/nut/nut.cfg: line 2: MANUAL: command not found
/boot/config/plugins/nut/nut.cfg: line 3: SERIAL: command not found
/boot/config/plugins/nut/nut.cfg: line 4: NAME: command not found
/boot/config/plugins/nut/nut.cfg: line 5: MONUSER: command not found
/boot/config/plugins/nut/nut.cfg: line 6: MONPASS: command not found
/boot/config/plugins/nut/nut.cfg: line 7: SLAVEUSER: command not found
/boot/config/plugins/nut/nut.cfg: line 8: SLAVEPASS: command not found
/boot/config/plugins/nut/nut.cfg: line 9: DRIVER: command not found
/boot/config/plugins/nut/nut.cfg: line 10: PORT: command not found
/boot/config/plugins/nut/nut.cfg: line 11: MODE: command not found
/boot/config/plugins/nut/nut.cfg: line 12: IPADDR: command not found
/boot/config/plugins/nut/nut.cfg: line 13: SHUTDOWN: command not found
/boot/config/plugins/nut/nut.cfg: line 14: BATTERYLEVEL: command not found
/boot/config/plugins/nut/nut.cfg: line 15: SECONDS: command not found
/boot/config/plugins/nut/nut.cfg: line 16: TIMEOUT: command not found
/boot/config/plugins/nut/nut.cfg: line 17: UPSKILL: command not found
/boot/config/plugins/nut/nut.cfg: line 18: POLL: command not found
/boot/config/plugins/nut/nut.cfg: line 19: COMMUNITY: command not found
/boot/config/plugins/nut/nut.cfg: line 20: FOOTER: command not found
/boot/config/plugins/nut/nut.cfg: line 21: POWER: command not found
/boot/config/plugins/nut/nut.cfg: line 22: POWERVA: command not found
/boot/config/plugins/nut/nut.cfg: line 23: POWERW: command not found
/boot/config/plugins/nut/nut.cfg: line 24: RUNTIME: command not found
Writing nut config
/etc/rc.d/rc.nut: line 89: [: ==: unary operator expected
Updating permissions...
Network UPS Tools - UPS driver controller 2.7.4.1
Network UPS Tools - Generic HID driver 0.55 (2.7.4.1)
USB communication driver 0.43
This TrippLite device (09ae:3024) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=3024' option. Please report your results to the NUT
user's
mailing list <nut-upsuser at lists.alioth.debian.org>.

No matching HID UPS found
Driver failed to start (exit status=1)
root at Spartan:~# /etc/rc.d/rc.nut start -x productid=3024
/boot/config/plugins/nut/nut.cfg: line 1: SERVICE: command not found
/boot/config/plugins/nut/nut.cfg: line 2: MANUAL: command not found
/boot/config/plugins/nut/nut.cfg: line 3: SERIAL: command not found
/boot/config/plugins/nut/nut.cfg: line 4: NAME: command not found
/boot/config/plugins/nut/nut.cfg: line 5: MONUSER: command not found
/boot/config/plugins/nut/nut.cfg: line 6: MONPASS: command not found
/boot/config/plugins/nut/nut.cfg: line 7: SLAVEUSER: command not found
/boot/config/plugins/nut/nut.cfg: line 8: SLAVEPASS: command not found
/boot/config/plugins/nut/nut.cfg: line 9: DRIVER: command not found
/boot/config/plugins/nut/nut.cfg: line 10: PORT: command not found
/boot/config/plugins/nut/nut.cfg: line 11: MODE: command not found
/boot/config/plugins/nut/nut.cfg: line 12: IPADDR: command not found
/boot/config/plugins/nut/nut.cfg: line 13: SHUTDOWN: command not found
/boot/config/plugins/nut/nut.cfg: line 14: BATTERYLEVEL: command not found
/boot/config/plugins/nut/nut.cfg: line 15: SECONDS: command not found
/boot/config/plugins/nut/nut.cfg: line 16: TIMEOUT: command not found
/boot/config/plugins/nut/nut.cfg: line 17: UPSKILL: command not found
/boot/config/plugins/nut/nut.cfg: line 18: POLL: command not found
/boot/config/plugins/nut/nut.cfg: line 19: COMMUNITY: command not found
/boot/config/plugins/nut/nut.cfg: line 20: FOOTER: command not found
/boot/config/plugins/nut/nut.cfg: line 21: POWER: command not found
/boot/config/plugins/nut/nut.cfg: line 22: POWERVA: command not found
/boot/config/plugins/nut/nut.cfg: line 23: POWERW: command not found
/boot/config/plugins/nut/nut.cfg: line 24: RUNTIME: command not found
Writing nut config
/etc/rc.d/rc.nut: line 89: [: ==: unary operator expected
Updating permissions...
Network UPS Tools - UPS driver controller 2.7.4.1
Network UPS Tools - Generic HID driver 0.55 (2.7.4.1)
USB communication driver 0.43
This TrippLite device (09ae:3024) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=3024' option. Please report your results to the NUT
user's
mailing list <nut-upsuser at lists.alioth.debian.org>.

No matching HID UPS found
Driver failed to start (exit status=1)

Our newer AVR750U's use a different protocol, 3024.
This message:
>>> try running the driver with the '-x productid=3024' option
Suggests you may be able to get past that problem with the fixes Tom applied in
this recent thread:
https://alioth-lists.debian.net/pipermail/nut-upsuser/2020-May/011860.html


Thank you,
David Zomaya
Tripp Lite








From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at
alioth-lists.debian.net> on behalf of Nate Von Benken <nater43 at
gmail.com>
Sent: Sunday, May 24, 2020 10:10 AM
To: nut-upsuser at lists.alioth.debian.org
Subject: [EXTERNAL] [Nut-upsuser] Tripplite ARV750U: No matching HID UPS found

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Hello,

https://networkupstools.org/ddl/Tripp_Lite/AVR750U.html

 Going off of this page, it looks like this should be supported by usbhid-ups,
but it seems to be failing. Attached is a log of my attempts to start the
driver. Let me know what I can do to help.
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