Nut upsuser - Mar 2015 - Problems communicating with Tripp Lite SMART500RT1U via USB with CentOS 6.6 and NUT 2.6.5

Hello,

I am trying to get a SMART500RT1U working on CentOS and just receiving the
following message when attempting to start the driver:

Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.20 (2.6.5)
Warning: This is an experimental driver.
Some features may not function correctly.

Detected a UPS: Tripp Lite /TRIPP LITE SMART500RT1U
Unknown input voltage range: 0x02
Unknown number of switchable load banks: 0x01
Unit ID: 65535
Unknown protocol (3005)Attached to Tripp Lite TRIPP LITE SMART500RT1U
Unknown value for s[1]: 0x01


Here is the environment that it is running in:

Environmental
OS: Centos 6.6
Kernel: 2.6.32-504.8.1.el6.x86_64
Nut Version: nut-2.6.5-2.el6.x86_64

What would be my next step to getting this to communicate with this UPS?
Whenever I run UPS after starting this driver it gives me Error: Driver not
connected
Eric Cobb
ekcobb at tripplite.com

________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150306/497e5af9/attachment-0001.html>

On Mar 6, 2015, at 12:51 PM, Eric Cobb <Eric_Cobb at tripplite.com> wrote:
> Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.20 (2.6.5)
> Warning: This is an experimental driver.
> Some features may not function correctly.
>  
> Detected a UPS: Tripp Lite /TRIPP LITE SMART500RT1U
> Unknown input voltage range: 0x02
> Unknown number of switchable load banks: 0x01
> Unit ID: 65535
> Unknown protocol (3005)

If this is the same protocol 3005 that we saw in mid-2014 (USB ID: 09AE:0001),
then support will be part of the upcoming NUT 2.7.3 release.

You wouldn't happen to know anyone who would be able to publish the specs of
that protocol, would you? ;-) That would help remove the "experimental
driver" warning.

-- 
Charles Lepple
clepple at gmail



-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150306/0c730576/attachment.html>

On March 6, 2015, at 6:17pm, Charles Leppe ,cleppe at gmail.com> wrote:


If this is the same protocol 3005 that we saw in mid-2014 (USB ID: 09AE:0001),
then support will be part of the upcoming NUT 2.7.3 release.

You wouldn't happen to know anyone who would be able to publish the specs of
that protocol, would you? ;-) That would help remove the "experimental
driver" warning.

There are a few questions I have since I do have somewhat of time-sensitive
request to get this working:

What specifics are required from the protocol in order to establish
communication?
If the protocol can be provided, how soon can it be made available to test with
CentOS?
Is the protocol all that is required to get this unit to communicate with the
current version of NUT for CentOS?

-Eric Cobb

From: Charles Lepple [mailto:clepple at gmail.com]
Sent: Friday, March 06, 2015 6:17 PM
To: Eric Cobb
Cc: Nut-upsuser at lists.alioth.debian.org
Subject: Re: [Nut-upsuser] Problems communicating with Tripp Lite SMART500RT1U
via USB with CentOS 6.6 and NUT 2.6.5

On Mar 6, 2015, at 12:51 PM, Eric Cobb <Eric_Cobb at
tripplite.com<mailto:Eric_Cobb at tripplite.com>> wrote:


Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.20 (2.6.5)
Warning: This is an experimental driver.
Some features may not function correctly.

Detected a UPS: Tripp Lite /TRIPP LITE SMART500RT1U
Unknown input voltage range: 0x02
Unknown number of switchable load banks: 0x01
Unit ID: 65535
Unknown protocol (3005)

If this is the same protocol 3005 that we saw in mid-2014 (USB ID: 09AE:0001),
then support will be part of the upcoming NUT 2.7.3 release.

You wouldn't happen to know anyone who would be able to publish the specs of
that protocol, would you? ;-) That would help remove the "experimental
driver" warning.

--
Charles Lepple
clepple at gmail



________________________________
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no
responsibility for viruses which may infect an email sent to you from Tripp Lite
and which damage your electronic systems or information. It is your
responsibility to maintain virus detection systems to prevent damage to your
electronic systems and information.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150308/5f925d14/attachment.html>