Nut upsuser - Feb 2014 - Tripplite UPS (SU10KRT3/1X) through snmp-ups (nut 2.6.5)

Hi, Nut-upsusers,

I am having problem configuring NUT to work with Tripplite UPS through SNMP.
There is a Tripplite SmartOnline SU10KRT3/1X and attempts to monitor it
using NUT though SNMP are failing...
OS: Enterprise Linux 6, Nut version: 2.6.5.

ups.conf is configured:

[trippliteups]
        driver = snmp-ups
        port   = 10.200.254.39
        desc   = "ProductionServer"
        snmp_version = v1
        community = public

Starting the driver with command
*snmp-ups -a trippliteups -D *
is failing with the following output:

Network UPS Tools - Generic SNMP UPS driver 0.68 (2.6.5)
   0.000000     debug level is '1'
   0.000215     SNMP UPS driver : entering upsdrv_initups()
   0.020982     trying the new match_sysoid() method
   0.026416     match_sysoid: device sysOID value = .1.3.6.1.4.1.935
   0.026425     match_sysoid: checking MIB apcc
   0.026431     match_sysoid: checking MIB mge
   0.026435     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.705.1
   0.026439     match_sysoid: checking MIB netvision
   0.026443     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.4555.1.1.1
   0.026447     match_sysoid: checking MIB pw
   0.026450     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.534.1
   0.026455     match_sysoid: checking MIB aphel_genesisII
   0.026459     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.17373
   0.026462     match_sysoid: checking MIB aphel_revelation
   0.026466     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.534.6.6.6
   0.026469     match_sysoid: checking MIB eaton_epdu
   0.026473     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.534.6.6.7
   0.026476     match_sysoid: checking MIB pulizzi_switched1
   0.026480     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.20677.1
   0.026483     match_sysoid: checking MIB pulizzi_switched2
   0.026487     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.20677.2
   0.026491     match_sysoid: checking MIB raritan
   0.026495     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.13742
   0.026499     match_sysoid: checking MIB baytech
   0.026503     match_sysoid: checking MIB cpqpower
   0.026507     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.232.165.3
   0.026510     match_sysoid: checking MIB bestpower
   0.026513     match_sysoid: checking MIB cyberpower
   0.026517     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.4.1.3808
   0.026521     match_sysoid: checking MIB ietf
   0.026526     match_sysoid: comparing .1.3.6.1.4.1.935 with
.1.3.6.1.2.1.33
   0.026529     No matching MIB found for sysOID '.1.3.6.1.4.1.935'!
Please report it to NUT developers, with an 'upsc' output for your
device.
Going back to the classic MIB detection method.
   0.026534     load_mib2nut: trying classic method with 'apcc' mib
   0.029602     load_mib2nut: trying classic method with 'mge' mib
   0.032539     load_mib2nut: trying classic method with 'netvision' mib
   0.035569     load_mib2nut: trying classic method with 'pw' mib
   0.038493     load_mib2nut: trying classic method with
'aphel_genesisII'
mib
   0.041481     load_mib2nut: trying classic method with
'aphel_revelation'
mib
   0.044521     load_mib2nut: trying classic method with 'eaton_epdu'
mib
   0.047586     load_mib2nut: trying classic method with
'pulizzi_switched1' mib
   0.050465     load_mib2nut: trying classic method with
'pulizzi_switched2' mib
   0.053334     load_mib2nut: trying classic method with 'raritan' mib
   0.056268     load_mib2nut: trying classic method with 'baytech' mib
   0.059312     load_mib2nut: trying classic method with 'cpqpower' mib
   0.062278     load_mib2nut: trying classic method with 'bestpower' mib
   0.065214     load_mib2nut: trying classic method with 'cyberpower'
mib
   0.068253     load_mib2nut: trying classic method with 'ietf' mib
   0.071168     No supported device detected

Would be grateful if anyone could help me with it.

Ishi Kylsa
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On Feb 7, 2014, at 12:17 AM, ??? ????? wrote:
> I am having problem configuring NUT to work with Tripplite UPS through
SNMP.
> There is a Tripplite SmartOnline SU10KRT3/1X and attempts to monitor it
using NUT though SNMP are failing...
[...]
>    0.026416     match_sysoid: device sysOID value = .1.3.6.1.4.1.935
It doesn't look like we have that sysOID in the driver, even in the latest
code. We will need to follow the procedure here:

http://www.networkupstools.org/docs/developer-guide.chunked/ar01s04.html#snmp-subdrivers

Do you have the MIB file, possibly on a CD that came with the UPS, or from the
manufacturer's site? If you have trouble finding it, we can reach out to
Tripp Lite, as they have helpfully provided information on their USB HID PDC
line of devices.

Also, please subscribe to the list here: 
> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/nut-upsuser
(If you don't want to receive all of the emails, you can still subscribe so
that we don't need to manually approve each email you send. Thanks!)

-- 
Charles Lepple
clepple at gmail

On Feb 10, 2014, at 1:16 AM, ??? ????? wrote:
> Thanks for you reply. Concerning the subscribtion list, I have earlier
filled in the fields and sent request to subscribe to this list, but still
haven't got an answer.
I added you manually, but check your spam folder just in case it ended up there.
> Yes, I do have a MIB file that was on CD that came with the UPS, attached
it to this message.
> 
> Thanks for the link, started following it and at the step concerning
runninh script scripts/subdriver/gen-snmp-subdriver.sh downloaded the archive
nut-2.6.2.tar.gz but there is no script gen-snmp-subdriver.sh in it, only file
path-to-subdriver.sh in directory scripts/subdriver/. Then through google found
the script gen-snmp-subdriver.sh and put in directory scripts/subdriver/ and ran
it:
Hmm, we'll have to add that to the distribution.

Not sure what Google found, but this is generally where the latest version is
kept:

https://github.com/networkupstools/nut/blob/master/scripts/subdriver/gen-snmp-subdriver.sh

For now, I am putting fixes on this branch:

https://github.com/networkupstools/nut/blob/snmp_subdriver/scripts/subdriver/gen-snmp-subdriver.sh

Can you try the version from the second link? (use the "Raw" button to
download the script itself)
> ./gen-snmp-subdriver.sh -H 10.200.254.39 -c public -n NETCARD.mib
I would recommend using "-n TrippLite" or similar, since the rest of
the MIB names are company names rather than product names. Also, the name needs
to be a valid C identifier (alphanumeric).
> snmp_build: unknown failuresnmpget: Error building ASN.1 representation
(Can't build OID for variable)
> COUNT = 0 / 0
> Creating netcard.mib-mib.h
> Creating netcard.mib-mib.c
> Done.
> 
> Do not forget to:
> * bump DRIVER_VERSION in snmp-ups.c (add "0.01")
> * copy "netcard.mib-mib.h" and "netcard.mib-mib.c" to
"../../drivers"
> * add #include "netcard.mib-mib.h" to snmp-ups.c
> * add &netcard.mib to snmp-ups.c:mib2nut[] list,
> * add netcard.mib-mib.c to snmp_ups_SOURCES in drivers/Makefile.am
> * add netcard.mib-mib.h to dist_noinst_HEADERS in drivers/Makefile.am
> * copy netcard.mib-mib.c and netcard.mib-mib.h to ../drivers/
> * "autoreconf && configure && make" from the top
level directory
> 
> Does it mean it is ok?
-- 
Charles Lepple
clepple at gmail



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Thanks, now I started getting messages from the list.

As you advised, I renamed the mib file NETCARD.mib to Tripplite and ran
command

./gen-snmp-subdriver.sh -H 10.200.254.39 -c public -n Tripplite

Here is what it says:

snmp_build: unknown failuresnmpget: Error building ASN.1 representation
(Can't build OID for variable)
COUNT = 0 / 0
Creating tripplite-mib.h
Creating tripplite-mib.c
Done.

The output files are attached, but I think it is not succeeding to create
the subdriver, as tripplite-mib.c contains very few code and doesn't seem
to have necessary code.

I tried the "mode 1", since the "mode 2" wasn't really
working for me: when
I run command

snmpwalk -On -c public 10.200.254.39 .1.3.6.1.4.1.935

It says:
snmpwalk: Timeout (msgGlobalData header type A2: s/b 30)

But snmpget of a certain parameter works fine and we are currently able to
monitor it through Zabbix's snmp:
snmpget -v 1 -c public 10.200.254.39 .1.3.6.1.4.1.935.1.1.1.4.1.1

Output shows the correct value of status:
XPPC-MIB::upsBaseOutputStatus.0 = INTEGER: onLine(2)

If it is possible for you, could you please run it from your pc in "mode
2"
that doesn't require direct access to device (mib file is attached)?

Thanks in advance,

Ishi






On Mon, Feb 10, 2014 at 8:56 PM, Charles Lepple <clepple at gmail.com>
wrote:
> On Feb 10, 2014, at 1:16 AM, ??? ????? wrote:
>
> Thanks for you reply. Concerning the subscribtion list, I have earlier
> filled in the fields and sent request to subscribe to this list, but still
> haven't got an answer.
>
>
> I added you manually, but check your spam folder just in case it ended up
> there.
>
> Yes, I do have a MIB file that was on CD that came with the UPS, attached
> it to this message.
>
> Thanks for the link, started following it and at the step concerning
> runninh script scripts/subdriver/gen-snmp-subdriver.sh downloaded
> the archive nut-2.6.2.tar.gz but there is no
> script gen-snmp-subdriver.sh in it, only file path-to-subdriver.sh in
> directory scripts/subdriver/. Then through google found the
> script gen-snmp-subdriver.sh and put in directory scripts/subdriver/ and
> ran it:
>
>
> Hmm, we'll have to add that to the distribution.
>
> Not sure what Google found, but this is generally where the latest version
> is kept:
>
>
>
https://github.com/networkupstools/nut/blob/master/scripts/subdriver/gen-snmp-subdriver.sh
>
> For now, I am putting fixes on this branch:
>
>
>
https://github.com/networkupstools/nut/blob/snmp_subdriver/scripts/subdriver/gen-snmp-subdriver.sh
>
> Can you try the version from the second link? (use the "Raw"
button to
> download the script itself)
>
> ./gen-snmp-subdriver.sh -H 10.200.254.39 -c public -n NETCARD.mib
>
>
> I would recommend using "-n TrippLite" or similar, since the rest
of the
> MIB names are company names rather than product names. Also, the name needs
> to be a valid C identifier (alphanumeric).
>
> snmp_build: unknown failuresnmpget: Error building ASN.1 representation
> (Can't build OID for variable)
> COUNT = 0 / 0
> Creating netcard.mib-mib.h
> Creating netcard.mib-mib.c
> Done.
>
> Do not forget to:
> * bump DRIVER_VERSION in snmp-ups.c (add "0.01")
> * copy "netcard.mib-mib.h" and "netcard.mib-mib.c" to
"../../drivers"
> * add #include "netcard.mib-mib.h" to snmp-ups.c
> * add &netcard.mib to snmp-ups.c:mib2nut[] list,
> * add netcard.mib-mib.c to snmp_ups_SOURCES in drivers/Makefile.am
> * add netcard.mib-mib.h to dist_noinst_HEADERS in drivers/Makefile.am
> * copy netcard.mib-mib.c and netcard.mib-mib.h to ../drivers/
> * "autoreconf && configure && make" from the top
level directory
>
> Does it mean it is ok?
>
>
> --
> Charles Lepple
> clepple at gmail
>
>
>
>
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