lamb
2011-Aug-17 00:48 UTC
[Lustre-discuss] Is it still possible to get paid-for Lustre support ?
Any team/company provide this kind of support?
Sam Bigger
2011-Aug-17 00:59 UTC
[Lustre-discuss] Is it still possible to get paid-for Lustre support ?
Whamcloud provides level 3 paid support for Lustre, but level 1 and 2 support is generally handled through a partner. This may be a bit of an over simplification, but level 1 pretty much means someone logs the issue, level 2 means they check to see if it''s been reported before and, if so, then they see if a patch or workaround is available and help apply it. If it''s a new problem, then it''s level 3 and thrown over the fence to Whamcloud to fix. We are also hardware agnostic, so we don''t care what you are using Lustre on. Sam Bigger Whamcloud, Inc. -----Original Message----- From: lustre-discuss-bounces at lists.lustre.org [mailto:lustre-discuss-bounces at lists.lustre.org] On Behalf Of lamb Sent: Tuesday, August 16, 2011 6:49 PM To: lustre-discuss at lists.lustre.org Subject: [Lustre-discuss] Is it still possible to get paid-for Lustre support ? Any team/company provide this kind of support? _______________________________________________ Lustre-discuss mailing list Lustre-discuss at lists.lustre.org http://lists.lustre.org/mailman/listinfo/lustre-discuss
Peter Jones
2011-Aug-17 03:22 UTC
[Lustre-discuss] Is it still possible to get paid-for Lustre support ?
Lamb Very much so. You can request a quote here - http://whamcloud.com/support-and-solutions/request-a-quote/#complete%20this%20form%20for%20a%20quote Peter On 11-08-16 5:48 PM, lamb wrote:> Any team/company provide this kind of support? > > _______________________________________________ > Lustre-discuss mailing list > Lustre-discuss at lists.lustre.org > http://lists.lustre.org/mailman/listinfo/lustre-discuss-- Peter Jones Whamcloud, Inc. www.whamcloud.com