Lustre discuss - May 2009 - Lustre-discuss Digest, Vol 40, Issue 26

Hi Greg,

I''m sincerely sorry to hear that you''ve had so much difficulty
getting
a response from Sun. We''re most grateful for your persistence and  
resourcefulness to engage engineering through the community mailing  
list.

I''ll connect you with HPC sales in the UK in a follow-up email.

Cheers,
Bojanic

On May 27, 2009, at 0:31 , lustre-discuss-request at lists.lustre.org  
wrote:
> Date: Tue, 26 May 2009 13:52:08 +0100
> From: Gregory Matthews <greg.matthews at diamond.ac.uk>
> Subject: Re: [Lustre-discuss] Lustre support contract?
> To: Adeyemi Adesanya <yemi at slac.stanford.edu>
> Cc: lustre-discuss at lists.lustre.org
> Message-ID: <4A1BE5F8.8060805 at diamond.ac.uk>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
> Adeyemi Adesanya wrote:
>> Does anyone know if Sun offer support agreements for Lustre? We would
>> consider paying for up-to-date RHEL5 patched kernel builds and RPMs.
>
> I tried to get information on Lustre support from Sun and having rung
> many different numbers and been passed between many different
> departments I never once spoke to anyone who could tell me anything
> about Lustre support.
>
> I also left my details on a few "ring me back" type answering
services
> and have never been rung back.
>
> I''m guessing that most of Sun support sales staff are too busy  
> checking
> their resumes right now!
>
> GREG

Gregory,

I heard back from business development in the UK today... it seems  
that we''ve spoken at length with Frederick in your organization, who  
confirms that he''s satisfied with the information we provided.

Please let me know directly if you need any further assistance.

Cheers,
Bojanic

On May 27, 2009, at 7:46 , Peter Bojanic wrote:
> Hi Greg,
>
> I''m sincerely sorry to hear that you''ve had so much
difficulty
> getting a response from Sun. We''re most grateful for your  
> persistence and resourcefulness to engage engineering through the  
> community mailing list.
>
> I''ll connect you with HPC sales in the UK in a follow-up email.
>
> Cheers,
> Bojanic
>
> On May 27, 2009, at 0:31 , lustre-discuss-request at lists.lustre.org  
> wrote:
>
>> Date: Tue, 26 May 2009 13:52:08 +0100
>> From: Gregory Matthews <greg.matthews at diamond.ac.uk>
>> Subject: Re: [Lustre-discuss] Lustre support contract?
>> To: Adeyemi Adesanya <yemi at slac.stanford.edu>
>> Cc: lustre-discuss at lists.lustre.org
>> Message-ID: <4A1BE5F8.8060805 at diamond.ac.uk>
>> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>>
>> Adeyemi Adesanya wrote:
>>> Does anyone know if Sun offer support agreements for Lustre? We  
>>> would
>>> consider paying for up-to-date RHEL5 patched kernel builds and
RPMs.
>>
>> I tried to get information on Lustre support from Sun and having rung
>> many different numbers and been passed between many different
>> departments I never once spoke to anyone who could tell me anything
>> about Lustre support.
>>
>> I also left my details on a few "ring me back" type answering
>> services
>> and have never been rung back.
>>
>> I''m guessing that most of Sun support sales staff are too busy
>> checking
>> their resumes right now!
>>
>> GREG
>