On May 07, 2008 19:41 -0600, Chris Worley wrote:> A month ago I told my boss I''d get a quote for officially
supporting Lustre.
>
> I followed the links from SUN''s Lustre web pages to support,
filled
> out a questionnaire, and a Sun representative called me.
>
> I told them what sort of support I wanted for Lustre.
>
> They asked for server serial numbers: I assured them this is a pile of
> PC''s, and I didn''t want hardware support, just Lustre
support... they
> said they couldn''t give me a quote unless I had them... So I
provided
> serial numbers and descriptions.
>
> They got back to me yesterday and said "they don''t support
Solaris on
> those machines". I told them I didn''t want Solaris support,
I wanted
> Lustre support.
>
> Today, they said:
>
> >After further research I have found that the Lustre support that you
> >wish to receive can be found on our open source site. Please refer to
> >the link below.
> >
> >http://www.sun.com/software/products/lustre/index.xml
>
> Which is where this all started.
>
> Will SUN sell support for Lustre?
I believe lustre-solutions at sun.com (CC''d) is the right place to ask.
That is a direct connection to the previously-CFS sales folks. It
seems worthwhile to update the website to give a less convoluted
(and error-prone) way of contacting them.
Cheers, Andreas
--
Andreas Dilger
Sr. Staff Engineer, Lustre Group
Sun Microsystems of Canada, Inc.