JOB CODE: SOT07069
TITLE: Technical Writer
LOCATION: Austin, Texas
DURATION: Contract
PAY RANGE:
LAST UPDATED: 10/25/06
DESCRIPTION:
DESCRIPTION OF SERVICES
The Department of Information Resources (DIR) requires the services
of one or more Technical Writer(s), hereafter referred to as
Worker, who meets the general qualification of ITSAC Technical
Writer 2 Level, Core Technology Type and the specifications
outlined in this document for the and the specifications outlined
in this document for the Texas Education Agency Services (TEA).
All work products resulting from the project shall be considered
???works made for hire??? and are the property of the TEA. TEA may
include pre-selection requirements that potential Vendors (and
their Workers) submit to and satisfy criminal background checks as
authorized by the Texas law. TEA will pay no fees for interviews
or discussions, which occur during the process of selecting a
Worker.
Services To Be Performed (will include, but not be limited to,
the following):
??? Perform advanced computer systems analysis working closely with
business users, business analysts, and development team to define
web application instructions, guidelines, user help and other
systems supporting documentation.
??? Analyze existing requirements documentation, application design
documents and information provided by technical team and customers
to gain overall understanding of an application???s functionality
and the tasks users are required to perform.
??? Create detailed instructions and procedures with business
context information, needed by inexperienced to moderately
experienced users of web applications.
??? Create all documentation in compliance with Level 1 American
Disabilities Act (ADA) guidelines.
??? Create and maintain all Foundation School Program (FSP)
application online documentation including training materials, help
and quick tips.
??? Create screen captures and other illustrations as needed and
process illustrations for presentation in web format.
??? May create video training materials optimized for online
viewing or download using Camtasia.
??? Submit document drafts for technical and customer review and
edit as requested to ensure the clarity.
??? Create appropriate style guide for all documentation, or follow
TEA guidelines related to style and content of documentation used
for similar purposes.
II. WORKER SKILLS AND QUALIFICATIONS
Minimum Requirements:
Years Skills/Experience
4 Excellent oral and written communications skills with experience
in working with a software development team to produce all type of
technical and training documentation for software applications.
2 Work experience in documenting procedures from requirements
specification and design documents. Work experience coordinating
with application development teams to analyze and document
procedures and system characteristic
2 Work experience using help development, web development, word
processing tools, and onscreen video production tools (Techsmith??
Camtasia?? or Macromedia?? Captivate and Macromedia?? , RoboHelp??,
and Dreamweaver are a plus
Preferences:
Years Skills/Experience
N/A N/A
III. TERM OF SERVICE
Services are expected to start November 15, 2006 and are expected
to be completed by August 31, 2007. Total estimated Worker hours
shall not exceed 1,900 hours per Worker. This service may be
amended, renewed and/or extended providing both p arties agree in
writing to do so.
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