Hi Elise,>> dovecot-2.3.11.3_1 >> Providing the correct email address and password.> I think the origin of this issue is caused by Outlook itself. > Setting up a new account in Outlook, one has to provide an email address instead of a user name. With using BSD usermanager, adding a user named 'ilse at mydomain.com' is converted automatically to user 'ilse'.I am not sure I understand your problem. Who exactly is converting the username? Is it Outlook or dovecot or your BSD usermanager? I am aware of a problem where Outlook tries to guess the username from the provided e-mail address and its AS aka artificial stupidity guesses wrong. cheers, Michael
Op 13-12-20 om 19:14 schreef Michael Schumacher:> I am not sure I understand your problem. Who exactly is converting the username? Is it Outlook or dovecot or your BSD usermanager? > I am aware of a problem where Outlook tries to guess the username from the provided e-mail address and its AS aka artificial stupidity guesses wrong.Adding an account in Outlook (2019 in my case) one must provide an email adddress. Example: elise at cloudzeeland.nl So that would be the username (and not simply elise). Dovecot does not understand that and respose with a 'non existing user' kinda of message. Do agree that MS should be less arragand on this; perhaps a member of MS reads this topic and is willing to help me/us out with this. Imho not only should a webbrowser be cross compatible; a mailclient also should respect global IMAP rules' configuration. /E.