dovecot - Dec 2019 - Can't see a specific mail in thunderbird but with mobile mail client

Hi,

i've seen a strange behaviour in our system (centos 7, dovecot 2.2.36
(1f10bfa63) today.

We got a mail and it got delivered.

Dec? 3 07:56:25 mail postfix/lmtp[4013]: 915B0CEF4C2: to=<user at domain>,
relay=mail[private/dovecot-lmtp], delay=1.5, delays=1.3/0.03/0.02/0.19,
dsn=2.0.0, status=sent (250 2.0.0 <user at domain>
AOhCNBgH5l2vDwAAtnFApQ:2
Saved)
Dec? 3 07:56:25 mail dovecot: lmtp(user at domain):
AOhCNBgH5l2vDwAAtnFApQ:2: sieve:
msgid=<289913405.81.1575356173625.JavaMail.SYSTEM at EUWS0716>: stored
mail
into mailbox 'INBOX'

I also see this mail on the filesystem in the users cur dir:

-rw-r--r--.? 1 vmail vmail? 448818? 3. Dez 07:56
1575356184.M937345P4015.mail,S=611100,W=619338:2,Sae

But i don't see this single mail in thunderbird and not in sogo
(http://www.sogo.nu), but i can see it in the mobile mail client.

Does anyone have a suggfestion what may be wrong here?

I paste my dovecot -n output here:

# 2.2.36 (1f10bfa63): /etc/dovecot/dovecot.conf
# Pigeonhole version 0.4.24 (124e06aa)
# OS: Linux 3.10.0-1062.4.3.el7.x86_64 x86_64 CentOS Linux release
7.7.1908 (Core) xfs
# Hostname: mail.workgroup.local
auth_master_user_separator = *
auth_verbose = yes
base_dir = /var/run/dovecot/
default_vsz_limit = 2 G
imap_id_log = *
imap_id_send = *
log_timestamp = "%Y-%m-%d %H:%M:%S "
login_log_format_elements = user=<%u> method=%m rip=%r lip=%l mpid=%e %c
%k
mail_gid = 5000
mail_home = /DATEN/vmail/%Ld/%Ln
mail_location = maildir:/DATEN/vmail/%Ld/%Ln/mail/
mail_plugins = " zlib fts fts_solr mail_log notify"
mail_uid = 5000
managesieve_notify_capability = mailto
managesieve_sieve_capability = fileinto reject envelope
encoded-character vacation subaddress comparator-i;ascii-numeric
relational regex imap4flags copy include variables body enotify
environment mailbox date ihave
namespace inbox {
? inbox = yes
? location ? mailbox Archive {
??? auto = no
??? special_use = \Archive
? }
? mailbox Archives {
??? auto = subscribe
??? special_use = \Archive
? }
? mailbox Drafts {
??? auto = subscribe
??? special_use = \Drafts
? }
? mailbox Junk {
??? auto = subscribe
??? special_use = \Junk
? }
? mailbox Sent {
??? auto = subscribe
??? special_use = \Sent
? }
? mailbox "Sent Messages" {
??? special_use = \Sent
? }
? mailbox Spam {
??? auto = no
??? special_use = \Junk
? }
? mailbox Trash {
??? auto = subscribe
??? special_use = \Trash
? }
? prefix }
passdb {
? args = /etc/dovecot/passwd.masterusers
? driver = passwd-file
? master = yes
}
passdb {
? args = /etc/dovecot/dovecot-ldap.conf
? driver = ldap
}
plugin {
? fts = solr
? fts_autoindex = yes
? fts_solr = break-imap-search url=http://localhost:8983/solr/dovecot/
? imapsieve_mailbox1_before = file:/etc/dovecot/sieve/learn-spam.sieve
? imapsieve_mailbox1_causes = COPY
? imapsieve_mailbox1_name = Junk
? imapsieve_mailbox2_before = file:/etc/dovecot/sieve/learn-ham.sieve
? imapsieve_mailbox2_causes = COPY
? imapsieve_mailbox2_from = Junk
? imapsieve_mailbox2_name = *
? mail_log_events = delete undelete expunge copy mailbox_delete
mailbox_rename
? mail_log_fields = uid box msgid size
? mailbox_alias_new = Sent Messages
? mailbox_alias_new2 = Sent Items
? mailbox_alias_new3 = Deleted Messages
? mailbox_alias_new4 = Papierkorb
? mailbox_alias_new5 = Spam
? mailbox_alias_old = Sent
? mailbox_alias_old2 = Sent
? mailbox_alias_old3 = Trash
? mailbox_alias_old4 = Trash
? mailbox_alias_old5 = Junk
? mailbox_list_index = yes
? recipient_delimiter = +
? sieve = /DATEN/vmail/%Ld/%Ln/.dovecot.sieve
? sieve_after = /etc/dovecot/sieve-after
? sieve_global_extensions = +vnd.dovecot.pipe
? sieve_pipe_bin_dir = /usr/bin
? sieve_plugins = sieve_imapsieve sieve_extprograms
? zlib_save = gz
? zlib_save_level = 6
}
protocols = sieve imap lmtp
service auth {
? unix_listener /var/spool/postfix/private/auth {
??? group = postfix
??? mode = 0660
??? user = postfix
? }
? unix_listener auth-userdb {
??? group = vmail
??? mode = 0660
??? user = vmail
? }
? user = root
}
service imap-login {
? chroot = login
? executable = /usr/libexec/dovecot/imap-login
? inet_listener imap {
??? port = 0
? }
? process_min_avail = 4
? user = dovecot
}
service imap {
? executable = /usr/libexec/dovecot/imap
}
service lmtp {
? unix_listener /var/spool/postfix/private/dovecot-lmtp {
??? group = postfix
??? mode = 0600
??? user = postfix
? }
}
service managesieve-login {
? chroot = login
? user = dovecot
}
service pop3-login {
? chroot = login
? user = dovecot
}
ssl = required
ssl_cert = </etc/pki/tls/certs/server.crt
ssl_key =? # hidden, use -P to show it
userdb {
? args = /etc/dovecot/dovecot-ldap.conf
? driver = ldap
}
valid_chroot_dirs = /var/spool/vmail
protocol lda {
? mail_plugins = sieve
? postmaster_address = postmaster
}
protocol imap {
? mail_plugins = " zlib fts fts_solr mail_log notify imap_zlib
imap_sieve"
}
protocol lmtp {
? mail_plugins = " zlib fts fts_solr mail_log notify quota sieve"
? postmaster_address = postmaster at domain
}

Thanks for any hints.

Greetings

Juergen

Am 03.12.19 um 12:32 schrieb J. Echter via dovecot:
> Hi,
>
> i've seen a strange behaviour in our system (centos 7, dovecot 2.2.36
> (1f10bfa63) today.
>
> We got a mail and it got delivered.
>
> Dec? 3 07:56:25 mail postfix/lmtp[4013]: 915B0CEF4C2: to=<user at
domain>,
> relay=mail[private/dovecot-lmtp], delay=1.5, delays=1.3/0.03/0.02/0.19,
> dsn=2.0.0, status=sent (250 2.0.0 <user at domain>
AOhCNBgH5l2vDwAAtnFApQ:2
> Saved)
> Dec? 3 07:56:25 mail dovecot: lmtp(user at domain):
> AOhCNBgH5l2vDwAAtnFApQ:2: sieve:
> msgid=<289913405.81.1575356173625.JavaMail.SYSTEM at EUWS0716>:
stored mail
> into mailbox 'INBOX'
>
> I also see this mail on the filesystem in the users cur dir:
>
> -rw-r--r--.? 1 vmail vmail? 448818? 3. Dez 07:56
> 1575356184.M937345P4015.mail,S=611100,W=619338:2,Sae
>
> But i don't see this single mail in thunderbird and not in sogo
> (http://www.sogo.nu), but i can see it in the mobile mail client.
>
> Does anyone have a suggfestion what may be wrong here?
>
> I paste my dovecot -n output here:
>
> # 2.2.36 (1f10bfa63): /etc/dovecot/dovecot.conf
> # Pigeonhole version 0.4.24 (124e06aa)
> # OS: Linux 3.10.0-1062.4.3.el7.x86_64 x86_64 CentOS Linux release
> 7.7.1908 (Core) xfs
> # Hostname: mail.workgroup.local
> auth_master_user_separator = *
> auth_verbose = yes
> base_dir = /var/run/dovecot/
> default_vsz_limit = 2 G
> imap_id_log = *
> imap_id_send = *
> log_timestamp = "%Y-%m-%d %H:%M:%S "
> login_log_format_elements = user=<%u> method=%m rip=%r lip=%l mpid=%e
%c %k
> mail_gid = 5000
> mail_home = /DATEN/vmail/%Ld/%Ln
> mail_location = maildir:/DATEN/vmail/%Ld/%Ln/mail/
> mail_plugins = " zlib fts fts_solr mail_log notify"
> mail_uid = 5000
> managesieve_notify_capability = mailto
> managesieve_sieve_capability = fileinto reject envelope
> encoded-character vacation subaddress comparator-i;ascii-numeric
> relational regex imap4flags copy include variables body enotify
> environment mailbox date ihave
> namespace inbox {
> ? inbox = yes
> ? location > ? mailbox Archive {
> ??? auto = no
> ??? special_use = \Archive
> ? }
> ? mailbox Archives {
> ??? auto = subscribe
> ??? special_use = \Archive
> ? }
> ? mailbox Drafts {
> ??? auto = subscribe
> ??? special_use = \Drafts
> ? }
> ? mailbox Junk {
> ??? auto = subscribe
> ??? special_use = \Junk
> ? }
> ? mailbox Sent {
> ??? auto = subscribe
> ??? special_use = \Sent
> ? }
> ? mailbox "Sent Messages" {
> ??? special_use = \Sent
> ? }
> ? mailbox Spam {
> ??? auto = no
> ??? special_use = \Junk
> ? }
> ? mailbox Trash {
> ??? auto = subscribe
> ??? special_use = \Trash
> ? }
> ? prefix > }
> passdb {
> ? args = /etc/dovecot/passwd.masterusers
> ? driver = passwd-file
> ? master = yes
> }
> passdb {
> ? args = /etc/dovecot/dovecot-ldap.conf
> ? driver = ldap
> }
> plugin {
> ? fts = solr
> ? fts_autoindex = yes
> ? fts_solr = break-imap-search url=http://localhost:8983/solr/dovecot/
> ? imapsieve_mailbox1_before = file:/etc/dovecot/sieve/learn-spam.sieve
> ? imapsieve_mailbox1_causes = COPY
> ? imapsieve_mailbox1_name = Junk
> ? imapsieve_mailbox2_before = file:/etc/dovecot/sieve/learn-ham.sieve
> ? imapsieve_mailbox2_causes = COPY
> ? imapsieve_mailbox2_from = Junk
> ? imapsieve_mailbox2_name = *
> ? mail_log_events = delete undelete expunge copy mailbox_delete
> mailbox_rename
> ? mail_log_fields = uid box msgid size
> ? mailbox_alias_new = Sent Messages
> ? mailbox_alias_new2 = Sent Items
> ? mailbox_alias_new3 = Deleted Messages
> ? mailbox_alias_new4 = Papierkorb
> ? mailbox_alias_new5 = Spam
> ? mailbox_alias_old = Sent
> ? mailbox_alias_old2 = Sent
> ? mailbox_alias_old3 = Trash
> ? mailbox_alias_old4 = Trash
> ? mailbox_alias_old5 = Junk
> ? mailbox_list_index = yes
> ? recipient_delimiter = +
> ? sieve = /DATEN/vmail/%Ld/%Ln/.dovecot.sieve
> ? sieve_after = /etc/dovecot/sieve-after
> ? sieve_global_extensions = +vnd.dovecot.pipe
> ? sieve_pipe_bin_dir = /usr/bin
> ? sieve_plugins = sieve_imapsieve sieve_extprograms
> ? zlib_save = gz
> ? zlib_save_level = 6
> }
> protocols = sieve imap lmtp
> service auth {
> ? unix_listener /var/spool/postfix/private/auth {
> ??? group = postfix
> ??? mode = 0660
> ??? user = postfix
> ? }
> ? unix_listener auth-userdb {
> ??? group = vmail
> ??? mode = 0660
> ??? user = vmail
> ? }
> ? user = root
> }
> service imap-login {
> ? chroot = login
> ? executable = /usr/libexec/dovecot/imap-login
> ? inet_listener imap {
> ??? port = 0
> ? }
> ? process_min_avail = 4
> ? user = dovecot
> }
> service imap {
> ? executable = /usr/libexec/dovecot/imap
> }
> service lmtp {
> ? unix_listener /var/spool/postfix/private/dovecot-lmtp {
> ??? group = postfix
> ??? mode = 0600
> ??? user = postfix
> ? }
> }
> service managesieve-login {
> ? chroot = login
> ? user = dovecot
> }
> service pop3-login {
> ? chroot = login
> ? user = dovecot
> }
> ssl = required
> ssl_cert = </etc/pki/tls/certs/server.crt
> ssl_key =? # hidden, use -P to show it
> userdb {
> ? args = /etc/dovecot/dovecot-ldap.conf
> ? driver = ldap
> }
> valid_chroot_dirs = /var/spool/vmail
> protocol lda {
> ? mail_plugins = sieve
> ? postmaster_address = postmaster
> }
> protocol imap {
> ? mail_plugins = " zlib fts fts_solr mail_log notify imap_zlib
imap_sieve"
> }
> protocol lmtp {
> ? mail_plugins = " zlib fts fts_solr mail_log notify quota sieve"
> ? postmaster_address = postmaster at domain
> }
>
> Thanks for any hints.
>
> Greetings
>
> Juergen
>
Hi,

i'd like to be a bit more specific on the mobile client, the mobile
client which is working is the samsung integrated "Mail" client.
https://play.google.com/store/apps/details?id=com.samsung.android.email.provider&hl=en

With K9-Mail it doesn't work either.

Hi,

please record IMAP rawlog from the client session to see what the client
requests and what dovecot responds.

https://wiki2.dovecot.org/Debugging/Rawlog
<https://wiki2.dovecot.org/Debugging/Rawlog>

Sami

> On 4 Dec 2019, at 10.44, J. Echter via dovecot <dovecot at
dovecot.org> wrote:
> 
> 
> Am 03.12.19 um 12:32 schrieb J. Echter via dovecot:
>> Hi,
>> 
>> i've seen a strange behaviour in our system (centos 7, dovecot
2.2.36
>> (1f10bfa63) today.
>> 
>> We got a mail and it got delivered.
>> 
>> Dec  3 07:56:25 mail postfix/lmtp[4013]: 915B0CEF4C2: to=<user at
domain>,
>> relay=mail[private/dovecot-lmtp], delay=1.5, delays=1.3/0.03/0.02/0.19,
>> dsn=2.0.0, status=sent (250 2.0.0 <user at domain>
AOhCNBgH5l2vDwAAtnFApQ:2
>> Saved)
>> Dec  3 07:56:25 mail dovecot: lmtp(user at domain):
>> AOhCNBgH5l2vDwAAtnFApQ:2: sieve:
>> msgid=<289913405.81.1575356173625.JavaMail.SYSTEM at EUWS0716>:
stored mail
>> into mailbox 'INBOX'
>> 
>> I also see this mail on the filesystem in the users cur dir:
>> 
>> -rw-r--r--.  1 vmail vmail  448818  3. Dez 07:56
>> 1575356184.M937345P4015.mail,S=611100,W=619338:2,Sae
>> 
>> But i don't see this single mail in thunderbird and not in sogo
>> (http://www.sogo.nu), but i can see it in the mobile mail client.
>> 
>> Does anyone have a suggfestion what may be wrong here?
>> 
>> I paste my dovecot -n output here:
>> 
>> # 2.2.36 (1f10bfa63): /etc/dovecot/dovecot.conf
>> # Pigeonhole version 0.4.24 (124e06aa)
>> # OS: Linux 3.10.0-1062.4.3.el7.x86_64 x86_64 CentOS Linux release
>> 7.7.1908 (Core) xfs
>> # Hostname: mail.workgroup.local
>> auth_master_user_separator = *
>> auth_verbose = yes
>> base_dir = /var/run/dovecot/
>> default_vsz_limit = 2 G
>> imap_id_log = *
>> imap_id_send = *
>> log_timestamp = "%Y-%m-%d %H:%M:%S "
>> login_log_format_elements = user=<%u> method=%m rip=%r lip=%l
mpid=%e %c %k
>> mail_gid = 5000
>> mail_home = /DATEN/vmail/%Ld/%Ln
>> mail_location = maildir:/DATEN/vmail/%Ld/%Ln/mail/
>> mail_plugins = " zlib fts fts_solr mail_log notify"
>> mail_uid = 5000
>> managesieve_notify_capability = mailto
>> managesieve_sieve_capability = fileinto reject envelope
>> encoded-character vacation subaddress comparator-i;ascii-numeric
>> relational regex imap4flags copy include variables body enotify
>> environment mailbox date ihave
>> namespace inbox {
>>   inbox = yes
>>   location >>   mailbox Archive {
>>     auto = no
>>     special_use = \Archive
>>   }
>>   mailbox Archives {
>>     auto = subscribe
>>     special_use = \Archive
>>   }
>>   mailbox Drafts {
>>     auto = subscribe
>>     special_use = \Drafts
>>   }
>>   mailbox Junk {
>>     auto = subscribe
>>     special_use = \Junk
>>   }
>>   mailbox Sent {
>>     auto = subscribe
>>     special_use = \Sent
>>   }
>>   mailbox "Sent Messages" {
>>     special_use = \Sent
>>   }
>>   mailbox Spam {
>>     auto = no
>>     special_use = \Junk
>>   }
>>   mailbox Trash {
>>     auto = subscribe
>>     special_use = \Trash
>>   }
>>   prefix >> }
>> passdb {
>>   args = /etc/dovecot/passwd.masterusers
>>   driver = passwd-file
>>   master = yes
>> }
>> passdb {
>>   args = /etc/dovecot/dovecot-ldap.conf
>>   driver = ldap
>> }
>> plugin {
>>   fts = solr
>>   fts_autoindex = yes
>>   fts_solr = break-imap-search url=http://localhost:8983/solr/dovecot/
>>   imapsieve_mailbox1_before = file:/etc/dovecot/sieve/learn-spam.sieve
>>   imapsieve_mailbox1_causes = COPY
>>   imapsieve_mailbox1_name = Junk
>>   imapsieve_mailbox2_before = file:/etc/dovecot/sieve/learn-ham.sieve
>>   imapsieve_mailbox2_causes = COPY
>>   imapsieve_mailbox2_from = Junk
>>   imapsieve_mailbox2_name = *
>>   mail_log_events = delete undelete expunge copy mailbox_delete
>> mailbox_rename
>>   mail_log_fields = uid box msgid size
>>   mailbox_alias_new = Sent Messages
>>   mailbox_alias_new2 = Sent Items
>>   mailbox_alias_new3 = Deleted Messages
>>   mailbox_alias_new4 = Papierkorb
>>   mailbox_alias_new5 = Spam
>>   mailbox_alias_old = Sent
>>   mailbox_alias_old2 = Sent
>>   mailbox_alias_old3 = Trash
>>   mailbox_alias_old4 = Trash
>>   mailbox_alias_old5 = Junk
>>   mailbox_list_index = yes
>>   recipient_delimiter = +
>>   sieve = /DATEN/vmail/%Ld/%Ln/.dovecot.sieve
>>   sieve_after = /etc/dovecot/sieve-after
>>   sieve_global_extensions = +vnd.dovecot.pipe
>>   sieve_pipe_bin_dir = /usr/bin
>>   sieve_plugins = sieve_imapsieve sieve_extprograms
>>   zlib_save = gz
>>   zlib_save_level = 6
>> }
>> protocols = sieve imap lmtp
>> service auth {
>>   unix_listener /var/spool/postfix/private/auth {
>>     group = postfix
>>     mode = 0660
>>     user = postfix
>>   }
>>   unix_listener auth-userdb {
>>     group = vmail
>>     mode = 0660
>>     user = vmail
>>   }
>>   user = root
>> }
>> service imap-login {
>>   chroot = login
>>   executable = /usr/libexec/dovecot/imap-login
>>   inet_listener imap {
>>     port = 0
>>   }
>>   process_min_avail = 4
>>   user = dovecot
>> }
>> service imap {
>>   executable = /usr/libexec/dovecot/imap
>> }
>> service lmtp {
>>   unix_listener /var/spool/postfix/private/dovecot-lmtp {
>>     group = postfix
>>     mode = 0600
>>     user = postfix
>>   }
>> }
>> service managesieve-login {
>>   chroot = login
>>   user = dovecot
>> }
>> service pop3-login {
>>   chroot = login
>>   user = dovecot
>> }
>> ssl = required
>> ssl_cert = </etc/pki/tls/certs/server.crt
>> ssl_key =  # hidden, use -P to show it
>> userdb {
>>   args = /etc/dovecot/dovecot-ldap.conf
>>   driver = ldap
>> }
>> valid_chroot_dirs = /var/spool/vmail
>> protocol lda {
>>   mail_plugins = sieve
>>   postmaster_address = postmaster
>> }
>> protocol imap {
>>   mail_plugins = " zlib fts fts_solr mail_log notify imap_zlib
imap_sieve"
>> }
>> protocol lmtp {
>>   mail_plugins = " zlib fts fts_solr mail_log notify quota
sieve"
>>   postmaster_address = postmaster at domain
>> }
>> 
>> Thanks for any hints.
>> 
>> Greetings
>> 
>> Juergen
>> 
> Hi,
> 
> i'd like to be a bit more specific on the mobile client, the mobile
> client which is working is the samsung integrated "Mail" client.
>
https://play.google.com/store/apps/details?id=com.samsung.android.email.provider&hl=en
> 
> With K9-Mail it doesn't work either.
> 
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