thr3ads.net - dovecot - "unknown user - trying the next userdb" Info in log [Jan 2019]

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James Brown

2019-Jan-30 04:37 UTC

"unknown user - trying the next userdb" Info in log

On 30 Jan 2019, at 10:57 am, Stephan Bosch <stephan at rename-it.nl
<mailto:stephan at rename-it.nl>> wrote:> 
> Op 30/01/2019 om 00:06 schreef James Brown via dovecot:
>> 
>>> On 30 Jan 2019, at 9:24 am, Stephan Bosch <stephan at
rename-it.nl <mailto:stephan at rename-it.nl>> wrote:
>>> 
>>> 
>>> 
>>> Op 29/01/2019 om 01:51 schreef James Brown via dovecot:
>>>> I?ve set up a new mail server. Auth-worker is giving me this
error all the time:
>>>> 
>>>> auth-worker(11160): Info: passwd(sales at bordo.com.au
<mailto:sales at bordo.com.au> <mailto:sales at bordo.com.au
<mailto:sales at bordo.com.au>>,10.0.0.54,<YSFoAYHAGoLAqAEo>):
unknown user  - trying the next userdb
>>>> 
>>> That is not an error. As the "Info: " prefix indicates,
this is an innocuous informational message.
>>> 
>>> Regards,
>>> 
>>> Stephan.
>>> 
>> Thanks Stephan.
>> 
>> I know it?s not a major thing, it?s just that it is every third line of
my log.
>> 
>> Ie I get the auth-worker unknown user, then successful imap-login, then
the imap logout.
>> 
>> So I?m just trying to figure out what is causing the auth-worker lookup
failure so I can fix it. I did not have this in my old mail server, just the new
one I?ve setup.
>> 
>> Is it a database issue or a Dovecot config issue? If so where?
> 
> ?ou can enable auth_verbose and auth_debug to get an idea what Dovecot is
doing. You should post your `dovecot -n` to get more help on this issue.
> 
> Regards,
> 
> Stephan.
Will look at auth_debug. It is a lot to go through!

My settings:

$ sudo dovecot -n
Password:
# 2.3.4 (0ecbaf23d): /usr/local/etc/dovecot/dovecot.conf
# OS: Darwin 18.2.0 x86_64  apfs
# Hostname: mail.bordo.com.au <http://mail.bordo.com.au/>
auth_debug = yes
auth_verbose = yes
auth_verbose_passwords = plain
default_internal_user = jlbrown
default_login_user = jlbrown
first_valid_gid = 0
first_valid_uid = 102
last_valid_gid = 501
last_valid_uid = 105
log_path = /var/log/dovecot.log
mail_gid = 102
mail_location = maildir:/usr/local/virtual/%d/%u
mail_uid = 102
namespace inbox {
  inbox = yes
  location = 
  mailbox Drafts {
    special_use = \Drafts
  }
  mailbox Junk {
    special_use = \Junk
  }
  mailbox Sent {
    special_use = \Sent
  }
  mailbox "Sent Messages" {
    special_use = \Sent
  }
  mailbox Trash {
    special_use = \Trash
  }
  prefix = 
}
passdb {
  args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
  driver = sql
}
protocols = imap pop3
service auth {
  unix_listener /var/spool/postfix/private/auth {
    group = _postfix
    mode = 0660
    user = _postfix
  }
  unix_listener auth-userdb {
    mode = 0660
    user = _vmail
  }
}
service imap-login {
  process_limit = 512
}
service stats {
  fifo_listener stats-mail {
    mode = 0666
  }
  fifo_listener stats-user {
    mode = 0666
  }
  unix_listener stats-writer {
    mode = 0666
  }
}
ssl_cert = </usr/local/etc/dovecot/mail.bordo.com.au.pem
ssl_dh = # hidden, use -P to show it
ssl_key = # hidden, use -P to show it
userdb {
  driver = passwd
}
userdb {
  driver = prefetch
}
userdb {
  args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
  driver = sql
}

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Aki Tuomi

2019-Jan-30 05:06 UTC

head link

"unknown user - trying the next userdb" Info in log

<!doctype html>
<html>
 <head> 
  <meta charset="UTF-8"> 
 </head>
 <body>
  <div>
   <br>
  </div>
  <blockquote type="cite">
   <div>
    On 30 January 2019 at 06:37 James Brown via dovecot <
    <a
href="mailto:dovecot@dovecot.org">dovecot@dovecot.org</a>>
wrote:
   </div>
   <div>
    <br>
   </div>
   <div>
    <br>
   </div>
   <div>
    On 30 Jan 2019, at 10:57 am, Stephan Bosch <
    <a
href="mailto:stephan@rename-it.nl">stephan@rename-it.nl</a>
<mailto:
    <a
href="mailto:stephan@rename-it.nl">stephan@rename-it.nl</a>>>
wrote:
   </div>
   <blockquote type="cite">
    <div>
     Op 30/01/2019 om 00:06 schreef James Brown via dovecot:
    </div>
    <blockquote type="cite">
     <blockquote type="cite">
      <div>
       On 30 Jan 2019, at 9:24 am, Stephan Bosch <
       <a
href="mailto:stephan@rename-it.nl">stephan@rename-it.nl</a>
<mailto:
       <a
href="mailto:stephan@rename-it.nl">stephan@rename-it.nl</a>>>
wrote:
      </div>
      <div>
       <br>
      </div>
      <div>
       <br>
      </div>
      <div>
       <br>
      </div>
      <div>
       Op 29/01/2019 om 01:51 schreef James Brown via dovecot:
      </div>
      <blockquote type="cite">
       <div>
        I’ve set up a new mail server. Auth-worker is giving me this error all
the time:
       </div>
       <div>
        <br>
       </div>
       <div>
        auth-worker(11160): Info: passwd(
        <a
href="mailto:sales@bordo.com.au">sales@bordo.com.au</a>
<mailto:
        <a
href="mailto:sales@bordo.com.au">sales@bordo.com.au</a>>
<mailto:
        <a
href="mailto:sales@bordo.com.au">sales@bordo.com.au</a>
<mailto:
        <a
href="mailto:sales@bordo.com.au">sales@bordo.com.au</a>>>,10.0.0.54,<YSFoAYHAGoLAqAEo>):
unknown user - trying the next userdb
       </div>
       <div>
        <br>
       </div>
      </blockquote>
      <div>
       That is not an error. As the "Info: " prefix indicates, this is
an innocuous informational message.
      </div>
      <div>
       <br>
      </div>
      <div>
       Regards,
      </div>
      <div>
       <br>
      </div>
      <div>
       Stephan.
      </div>
      <div>
       <br>
      </div>
     </blockquote>
     <div>
      Thanks Stephan.
     </div>
     <div>
      <br>
     </div>
     <div>
      I know it’s not a major thing, it’s just that it is every third line of my
log.
     </div>
     <div>
      <br>
     </div>
     <div>
      Ie I get the auth-worker unknown user, then successful imap-login, then
the imap logout.
     </div>
     <div>
      <br>
     </div>
     <div>
      So I’m just trying to figure out what is causing the auth-worker lookup
failure so I can fix it. I did not have this in my old mail server, just the new
one I’ve setup.
     </div>
     <div>
      <br>
     </div>
     <div>
      Is it a database issue or a Dovecot config issue? If so where?
     </div>
    </blockquote>
    <div>
     Ýou can enable auth_verbose and auth_debug to get an idea what Dovecot is
doing. You should post your `dovecot -n` to get more help on this issue.
    </div>
    <div>
     <br>
    </div>
    <div>
     Regards,
    </div>
    <div>
     <br>
    </div>
    <div>
     Stephan.
    </div>
   </blockquote>
   <div>
    Will look at auth_debug. It is a lot to go through!
   </div>
   <div>
    <br>
   </div>
   <div>
    My settings:
   </div>
   <div>
    <br>
   </div>
   <div>
    $ sudo dovecot -n
   </div>
   <div>
    Password:
   </div>
   <div>
    # 2.3.4 (0ecbaf23d): /usr/local/etc/dovecot/dovecot.conf
   </div>
   <div>
    # OS: Darwin 18.2.0 x86_64 apfs
   </div>
   <div>
    # Hostname: mail.bordo.com.au <
    <a href="http://mail.bordo.com.au/" rel="noopener"
target="_blank">http://mail.bordo.com.au/</a>>
   </div>
   <div>
    auth_debug = yes
   </div>
   <div>
    auth_verbose = yes
   </div>
   <div>
    auth_verbose_passwords = plain
   </div>
   <div>
    default_internal_user = jlbrown
   </div>
   <div>
    default_login_user = jlbrown
   </div>
   <div>
    first_valid_gid = 0
   </div>
   <div>
    first_valid_uid = 102
   </div>
   <div>
    last_valid_gid = 501
   </div>
   <div>
    last_valid_uid = 105
   </div>
   <div>
    log_path = /var/log/dovecot.log
   </div>
   <div>
    mail_gid = 102
   </div>
   <div>
    mail_location = maildir:/usr/local/virtual/%d/%u
   </div>
   <div>
    mail_uid = 102
   </div>
   <div>
    namespace inbox {
   </div>
   <div>
    inbox = yes
   </div>
   <div>
    location    </div>
   <div>
    mailbox Drafts {
   </div>
   <div>
    special_use = \Drafts
   </div>
   <div>
    }
   </div>
   <div>
    mailbox Junk {
   </div>
   <div>
    special_use = \Junk
   </div>
   <div>
    }
   </div>
   <div>
    mailbox Sent {
   </div>
   <div>
    special_use = \Sent
   </div>
   <div>
    }
   </div>
   <div>
    mailbox "Sent Messages" {
   </div>
   <div>
    special_use = \Sent
   </div>
   <div>
    }
   </div>
   <div>
    mailbox Trash {
   </div>
   <div>
    special_use = \Trash
   </div>
   <div>
    }
   </div>
   <div>
    prefix    </div>
   <div>
    }
   </div>
   <div>
    passdb {
   </div>
   <div>
    args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
   </div>
   <div>
    driver = sql
   </div>
   <div>
    }
   </div>
   <div>
    protocols = imap pop3
   </div>
   <div>
    service auth {
   </div>
   <div>
    unix_listener /var/spool/postfix/private/auth {
   </div>
   <div>
    group = _postfix
   </div>
   <div>
    mode = 0660
   </div>
   <div>
    user = _postfix
   </div>
   <div>
    }
   </div>
   <div>
    unix_listener auth-userdb {
   </div>
   <div>
    mode = 0660
   </div>
   <div>
    user = _vmail
   </div>
   <div>
    }
   </div>
   <div>
    }
   </div>
   <div>
    service imap-login {
   </div>
   <div>
    process_limit = 512
   </div>
   <div>
    }
   </div>
   <div>
    service stats {
   </div>
   <div>
    fifo_listener stats-mail {
   </div>
   <div>
    mode = 0666
   </div>
   <div>
    }
   </div>
   <div>
    fifo_listener stats-user {
   </div>
   <div>
    mode = 0666
   </div>
   <div>
    }
   </div>
   <div>
    unix_listener stats-writer {
   </div>
   <div>
    mode = 0666
   </div>
   <div>
    }
   </div>
   <div>
    }
   </div>
   <div>
    ssl_cert = </usr/local/etc/dovecot/mail.bordo.com.au.pem
   </div>
   <div>
    ssl_dh = # hidden, use -P to show it
   </div>
   <div>
    ssl_key = # hidden, use -P to show it
   </div>
   <div>
    userdb {
   </div>
   <div>
    driver = passwd
   </div>
   <div>
    }
   </div>
   <div>
    userdb {
   </div>
   <div>
    driver = prefetch
   </div>
   <div>
    }
   </div>
   <div>
    userdb {
   </div>
   <div>
    args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
   </div>
   <div>
    driver = sql
   </div>
   <div>
    }
   </div>
  </blockquote>
  <div>
   <br>
  </div>
  <div>
   Well... there is that usetdb passwd which seems bit extraneous.
  </div>
  <div class="io-ox-signature">
   ---
   <br>Aki Tuomi
  </div> 
 </body>
</html>

Aki Tuomi

2019-Jan-30 05:35 UTC

head link

"unknown user - trying the next userdb" Info in log

<!doctype html>
<html>
 <head> 
  <meta charset="UTF-8"> 
 </head>
 <body>
  <div>
   <br>
  </div>
  <blockquote type="cite">
   <div>
    On 30 January 2019 at 07:12 James Brown <
    <a
href="mailto:jlbrown@bordo.com.au">jlbrown@bordo.com.au</a>>
wrote:
   </div>
   <div>
    <br>
   </div>
   <div>
    <br>
   </div>
   <div>
    >> My settings:
   </div>
   <div>
    >>
   </div>
   <div>
    >> $ sudo dovecot -n
   </div>
   <div>
    >> Password:
   </div>
   <div>
    >> # 2.3.4 (0ecbaf23d): /usr/local/etc/dovecot/dovecot.conf
   </div>
   <div>
    >> # OS: Darwin 18.2.0 x86_64 apfs
   </div>
   <div>
    >> # Hostname: mail.bordo.com.au <
    <a href="http://mail.bordo.com.au/" rel="noopener"
target="_blank">http://mail.bordo.com.au/</a>> <
    <a href="http://mail.bordo.com.au/" rel="noopener"
target="_blank">http://mail.bordo.com.au/</a> <
    <a href="http://mail.bordo.com.au/>"
rel="noopener" target="_blank"
data-mce-href="http://mail.bordo.com.au/">">http://mail.bordo.com.au/></a>>
   </div>
   <div>
    >> auth_debug = yes
   </div>
   <div>
    >> auth_verbose = yes
   </div>
   <div>
    >> auth_verbose_passwords = plain
   </div>
   <div>
    >> default_internal_user = jlbrown
   </div>
   <div>
    >> default_login_user = jlbrown
   </div>
   <div>
    >> first_valid_gid = 0
   </div>
   <div>
    >> first_valid_uid = 102
   </div>
   <div>
    >> last_valid_gid = 501
   </div>
   <div>
    >> last_valid_uid = 105
   </div>
   <div>
    >> log_path = /var/log/dovecot.log
   </div>
   <div>
    >> mail_gid = 102
   </div>
   <div>
    >> mail_location = maildir:/usr/local/virtual/%d/%u
   </div>
   <div>
    >> mail_uid = 102
   </div>
   <div>
    >> namespace inbox {
   </div>
   <div>
    >> inbox = yes
   </div>
   <div>
    >> location    </div>
   <div>
    >> mailbox Drafts {
   </div>
   <div>
    >> special_use = \Drafts
   </div>
   <div>
    >> }
   </div>
   <div>
    >> mailbox Junk {
   </div>
   <div>
    >> special_use = \Junk
   </div>
   <div>
    >> }
   </div>
   <div>
    >> mailbox Sent {
   </div>
   <div>
    >> special_use = \Sent
   </div>
   <div>
    >> }
   </div>
   <div>
    >> mailbox "Sent Messages" {
   </div>
   <div>
    >> special_use = \Sent
   </div>
   <div>
    >> }
   </div>
   <div>
    >> mailbox Trash {
   </div>
   <div>
    >> special_use = \Trash
   </div>
   <div>
    >> }
   </div>
   <div>
    >> prefix    </div>
   <div>
    >> }
   </div>
   <div>
    >> passdb {
   </div>
   <div>
    >> args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
   </div>
   <div>
    >> driver = sql
   </div>
   <div>
    >> }
   </div>
   <div>
    >> protocols = imap pop3
   </div>
   <div>
    >> service auth {
   </div>
   <div>
    >> unix_listener /var/spool/postfix/private/auth {
   </div>
   <div>
    >> group = _postfix
   </div>
   <div>
    >> mode = 0660
   </div>
   <div>
    >> user = _postfix
   </div>
   <div>
    >> }
   </div>
   <div>
    >> unix_listener auth-userdb {
   </div>
   <div>
    >> mode = 0660
   </div>
   <div>
    >> user = _vmail
   </div>
   <div>
    >> }
   </div>
   <div>
    >> }
   </div>
   <div>
    >> service imap-login {
   </div>
   <div>
    >> process_limit = 512
   </div>
   <div>
    >> }
   </div>
   <div>
    >> service stats {
   </div>
   <div>
    >> fifo_listener stats-mail {
   </div>
   <div>
    >> mode = 0666
   </div>
   <div>
    >> }
   </div>
   <div>
    >> fifo_listener stats-user {
   </div>
   <div>
    >> mode = 0666
   </div>
   <div>
    >> }
   </div>
   <div>
    >> unix_listener stats-writer {
   </div>
   <div>
    >> mode = 0666
   </div>
   <div>
    >> }
   </div>
   <div>
    >> }
   </div>
   <div>
    >> ssl_cert = </usr/local/etc/dovecot/mail.bordo.com.au.pem
   </div>
   <div>
    >> ssl_dh = # hidden, use -P to show it
   </div>
   <div>
    >> ssl_key = # hidden, use -P to show it
   </div>
   <div>
    >> userdb {
   </div>
   <div>
    >> driver = passwd
   </div>
   <div>
    >> }
   </div>
   <div>
    >> userdb {
   </div>
   <div>
    >> driver = prefetch
   </div>
   <div>
    >> }
   </div>
   <div>
    >> userdb {
   </div>
   <div>
    >> args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
   </div>
   <div>
    >> driver = sql
   </div>
   <div>
    >> }
   </div>
   <blockquote type="cite">
    <div>
     Well... there is that usetdb passwd which seems bit extraneous.
    </div>
    <div>
     ---
    </div>
    <div>
     Aki Tuomi
    </div>
   </blockquote>
   <div>
    Thanks Aki.
   </div>
   <div>
    <br>
   </div>
   <div>
    So just get rid of the:
   </div>
   <div>
    <br>
   </div>
   <div>
    passdb {
   </div>
   <div>
    args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
   </div>
   <div>
    driver = sql
   </div>
   <div>
    }
   </div>
   <div>
    <br>
   </div>
   <div>
    Section?
   </div>
   <div>
    <br>
   </div>
   <div>
    James.
   </div>
  </blockquote>
  <div>
   <br>
  </div>
  <div>
   <div style="font-family: -apple-system, BlinkMacSystemFont,
"Helvetica Neue", "Segoe UI", Arial, sans-serif; font-size:
13px;">
    I'd remove the
   </div>
   <div style="font-family: -apple-system, BlinkMacSystemFont,
"Helvetica Neue", "Segoe UI", Arial, sans-serif; font-size:
13px;">
    <br>
   </div>
   <div style="font-family: -apple-system, BlinkMacSystemFont,
"Helvetica Neue", "Segoe UI", Arial, sans-serif; font-size:
13px;">
    <div class="" style="color: rgb(40, 63, 115);">
     userdb {
    </div>
    <div class="" style="color: rgb(40, 63, 115);">
     driver = passwd
    </div>
    <div class="" style="color: rgb(40, 63, 115);">
     }
    </div>
    <div class="" style="color: rgb(40, 63, 115);">
     <br>
    </div>
    <div class="" style="color: rgb(40, 63, 115);">
     section
    </div>
   </div>
  </div>
  <div class="io-ox-signature">
   ---
   <br>Aki Tuomi
  </div> 
 </body>
</html>

James Brown

2019-Jan-30 05:58 UTC

head link

"unknown user - trying the next userdb" Info in log

On 30 Jan 2019, at 4:35 pm, Aki Tuomi <aki.tuomi at open-xchange.com
<mailto:aki.tuomi at open-xchange.com>> wrote:> 
>> 
>> On 30 January 2019 at 07:12 James Brown < jlbrown at bordo.com.au
<mailto:jlbrown at bordo.com.au>> wrote:
>> 
>> 
>> >> My settings:
>> ...
>> >> userdb {
>> >> driver = passwd
>> >> }
>> >> userdb {
>> >> driver = prefetch
>> >> }
>> >> userdb {
>> >> args = /usr/local/etc/dovecot/dovecot-sql.conf.ext
>> >> driver = sql
>> >> }
>>> Well... there is that usetdb passwd which seems bit extraneous.
>>> ---
>>> Aki Tuomi
>> 
> I'd remove the
> 
> userdb {
> driver = passwd
> }
> 
> section
> --- 
> Aki Tuomi
Thanks Aki - the trick was finding where that setting was! Found it in
auth-system.conf.ext.

Commented it out and all works perfectly now.

Thanks again Aki,

James.
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"unknown user - trying the next userdb" Info in log

"unknown user - trying the next userdb" Info in log

Possibly Parallel Threads