User is only found if globed at the end: [root at www conf.d]# dovecot --version 2.2.10 [root at www conf.d]# cat /etc/accounts test at example.com:{CRYPT}pEZfBPqH83Nuo [ root at www conf.d]# doveadm user "test at example.com" field valueuserdb lookup: user test at example.com doesn't exist [root at www conf.d]# doveadm user "test at examplel.com*" test at example.com [root at www conf.d]# file /etc/accounts /etc/accounts: ASCII text