voytek at sbt.net.au
2015-Jun-19 01:44 UTC
help with t/s retrieval 'hangs' disconnect for inactivity
I have Dovecot 2.1.17 on Centos, all working well since yesterday one user complaining he can not retrieve emails, TBird mail client says like '1 of 9' and, doesn't go any further. that's on several of his PCs using TBird, on a LAN behind f/wall, quite physically remote to server, server in Sydney, remote client is SEAsia looking at logs I see emails access, looking at server Maildir , new emails get moved from 'new' to 'cur' what else can I do from server end ? what else should be done from user end ? Jun 19 11:28:31 pop3(it at aaaa.com.au): Info: Disconnected for inactivity in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 11:29:20 pop3(it at aaa.com.au): Info: Connection closed top=0/0, retr=1/0, del=0/56, size=6562805
Steffen Kaiser
2015-Jun-19 07:02 UTC
help with t/s retrieval 'hangs' disconnect for inactivity
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Fri, 19 Jun 2015, voytek at sbt.net.au wrote:> since yesterday one user complaining he can not retrieve emails, TBird > mail client says like '1 of 9' and, doesn't go any further. > > that's on several of his PCs using TBird, on a LAN behind f/wall, quite > physically remote to server, server in Sydney, remote client is SEAsia > > looking at logs I see emails access, looking at server Maildir , new > emails get moved from 'new' to 'cur' > > what else can I do from server end ? > what else should be done from user end ? > > Jun 19 11:28:31 pop3(it at aaaa.com.au): Info: Disconnected for inactivity in > reading our output top=0/0, retr=1/0, del=0/56, size=6562805 > Jun 19 11:29:20 pop3(it at aaa.com.au): Info: Connection closed top=0/0, > retr=1/0, del=0/56, size=6562805verify that the TCP connection is working using wireshark or similiar tool. Maybe a firewall on your side cuts the connection? - -- Steffen Kaiser -----BEGIN PGP SIGNATURE----- Version: GnuPG v1 iQEVAwUBVYO+gnz1H7kL/d9rAQKsvAf+N1feXNFpKmLm9AosBAtUzZTgXw8sARFm fEUXm2LXjB9twNkf5M/5Owry6jnqIYtlGb6hbCqWUONsLlCTnR+RrlNLmGKJw3NY 3czIJr70MmHT8SW++vyJRuXU4A7lexB+4/sCGrMyaHD2eT3TNVGjVx3FhTrKTO62 Hbbkw+RjenjYllSEE2J1k7193HcITeWnY3hrLOdYDLKuqaB6/vvl0In1nWxWOwZP mOJA+F/5Fc2yS2ra3YB7s57XyHwHlPf7nuyi6YN2vqZiyekGVz0fcdGGt96L9QFW FRUfHwUy0lLzv29bkA4Xqu3GtYiPlUG6bEdGsmwFbiYWzDDU1UCAPA==qDKS -----END PGP SIGNATURE-----
voytek at sbt.net.au
2015-Jun-20 06:43 UTC
help with t/s retrieval 'hangs' disconnect for inactivity
On Fri, June 19, 2015 5:02 pm, Steffen Kaiser wrote:>> >> Jun 19 11:28:31 pop3(it at aaaa.com.au): Info: Disconnected for inactivity >> in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 >> 11:29:20 pop3(it at aaa.com.au): Info: Connection closed top=0/0, >> retr=1/0, del=0/56, size=6562805 > > verify that the TCP connection is working using wireshark or similiar > tool. Maybe a firewall on your side cuts the connection? >Steffen, thanks. it seems it was some issue with "abnormal long time reponse from some Thai gateways", as reported back by o/s user is there some system where such issues are reported ? I vaguely recall being shown something like that in the past?
Jorge Bastos
2015-Jun-20 10:26 UTC
help with t/s retrieval 'hangs' disconnect for inactivity
My guess would be some crazy formated email that is causing that. Login via webmail/other email client and manage those new emails,> -----Original Message----- > From: dovecot [mailto:dovecot-bounces at dovecot.org] On Behalf Of > voytek at sbt.net.au > Sent: sexta-feira, 19 de Junho de 2015 02:45 > To: dovecot at dovecot.org > Subject: help with t/s retrieval 'hangs' disconnect for inactivity > > I have Dovecot 2.1.17 on Centos, all working well > > since yesterday one user complaining he can not retrieve emails, TBird > mail client says like '1 of 9' and, doesn't go any further. > > that's on several of his PCs using TBird, on a LAN behind f/wall, quite > physically remote to server, server in Sydney, remote client is SEAsia > > looking at logs I see emails access, looking at server Maildir , new > emails get moved from 'new' to 'cur' > > what else can I do from server end ? > what else should be done from user end ? > > Jun 19 11:28:31 pop3(it at aaaa.com.au): Info: Disconnected for inactivity > in reading our output top=0/0, retr=1/0, del=0/56, size=6562805 Jun 19 > 11:29:20 pop3(it at aaa.com.au): Info: Connection closed top=0/0, > retr=1/0, del=0/56, size=6562805