We have a few users that every so often get empty data in their message overview. From and subject are empty, and the date is 1-Jan-1970. When opening the message in full view, all things are fine. Also, the data in the actual maildir file is fine. It looks a lot like the issue described here: http://dovecot.org/list/dovecot/2008-March/029282.html The server is Linux, ext3, no NFS, and Dovecot 1.1.rc4. The few clients that have had this problem so far have been Outlook Express. What can be done to debug this? Thanks, Anders.
On May 8, 2008, at 6:15 PM, Anders wrote:> We have a few users that every so often get empty data in their > message > overview. From and subject are empty, and the date is 1-Jan-1970. When > opening the message in full view, all things are fine. Also, the > data in > the actual maildir file is fine. > > It looks a lot like the issue described here: > > http://dovecot.org/list/dovecot/2008-March/029282.htmlThat was fixed in v1.1.> The server is Linux, ext3, no NFS, and Dovecot 1.1.rc4.Do you use quota?> The few clients > that have had this problem so far have been Outlook Express.I wouldn't be surprised if it was OE's fault.> What can be done to debug this?Enable rawlogs for the users experiencing it. Then when they see the problem for a message, check if there's anything in rawlogs that shows wrong replies. http://wiki.dovecot.org/Debugging/Rawlog -------------- next part -------------- A non-text attachment was scrubbed... Name: PGP.sig Type: application/pgp-signature Size: 194 bytes Desc: This is a digitally signed message part URL: <http://dovecot.org/pipermail/dovecot/attachments/20080508/f5db8d54/attachment-0002.bin>
Timo Sirainen wrote:> On May 8, 2008, at 6:15 PM, Anders wrote: > >> We have a few users that every so often get empty data in their >> message >> overview. From and subject are empty, and the date is 1-Jan-1970. When >> opening the message in full view, all things are fine. Also, the >> data in >> the actual maildir file is fine. >> >> It looks a lot like the issue described here: >> >> http://dovecot.org/list/dovecot/2008-March/029282.html > > That was fixed in v1.1.Seems not ;-)> >> The server is Linux, ext3, no NFS, and Dovecot 1.1.rc4. > > Do you use quota?We have quota plugin enabled, but these users have no quota set.> >> The few clients >> that have had this problem so far have been Outlook Express. > > I wouldn't be surprised if it was OE's fault.We upgraded from 0.99 recently, and the problem has just appeared now. I guess Dovecot is involved somehow, or at least able to work around OE. No quota plugin before, though.>> What can be done to debug this? > > Enable rawlogs for the users experiencing it. Then when they see the > problem for a message, check if there's anything in rawlogs that shows > wrong replies. http://wiki.dovecot.org/Debugging/RawlogI will enable that, and probably post the logs when it happens again. Thanks! Cheers, Anders.