Hi I have a supermicro server, motherboard is with C612 chipset and beside that with LSI3108 raid controller integrated. Two Intel SSD DC S3710 200GB. OS: Centos 7.1 up to date. My problem is that the Intel SSD Data Center Tool (ISDCT) does not recognize the SSD drives when they connected to the standard S-ATA ports on the motherboard, but through the LSI raid controller is working. Does somebody know what could be the problem? I talked to the Intel support and they said the problem is that Centos is not supported OS ... only RHEL 7. But if not supported should not work on the LSI controlled neither. Thanks, -- Levi
What is Intel SSD Data Center Tool (ISDCT) ? Does Linux kernel detect disk on sata ports? Supported usually means that they have tested it and they can say that it works.. Many of hardware still works as linux kernel support lots of drivers -- even they are not officially supported by vendor. -- Eero 2015-11-18 16:25 GMT+02:00 Birta Levente <blevi.linux at gmail.com>:> Hi > > I have a supermicro server, motherboard is with C612 chipset and beside > that with LSI3108 raid controller integrated. > Two Intel SSD DC S3710 200GB. > OS: Centos 7.1 up to date. > > My problem is that the Intel SSD Data Center Tool (ISDCT) does not > recognize the SSD drives when they connected to the standard S-ATA ports on > the motherboard, but through the LSI raid controller is working. > > Does somebody know what could be the problem? > > I talked to the Intel support and they said the problem is that Centos is > not supported OS ... only RHEL 7. > But if not supported should not work on the LSI controlled neither. > > Thanks, > > -- > Levi > _______________________________________________ > CentOS mailing list > CentOS at centos.org > https://lists.centos.org/mailman/listinfo/centos >
On 18/11/2015 16:37, Eero Volotinen wrote:> What is Intel SSD Data Center Tool (ISDCT) ?" This tool provides a command line interface for interacting with and issuning commands to Intel SSD Data Center devices. It is intended to configure and check the state of Intel PCIe SSDs and SATA SSDs for a production environment. "> Does Linux kernel detect disk on sata ports? >Of course they detected by kernel. They work very well, just this tool does not recognize them.> Supported usually means that they have tested it and they can say that > it works.. Many of hardware still works as linux kernel support > lots of drivers -- even they are not officially supported by vendor. > > -- > Eero > > 2015-11-18 16:25 GMT+02:00 Birta Levente <blevi.linux at gmail.com > <mailto:blevi.linux at gmail.com>>: > > Hi > > I have a supermicro server, motherboard is with C612 chipset and > beside that with LSI3108 raid controller integrated. > Two Intel SSD DC S3710 200GB. > OS: Centos 7.1 up to date. > > My problem is that the Intel SSD Data Center Tool (ISDCT) does not > recognize the SSD drives when they connected to the standard S-ATA > ports on the motherboard, but through the LSI raid controller is > working. > > Does somebody know what could be the problem? > > I talked to the Intel support and they said the problem is that > Centos is not supported OS ... only RHEL 7. > But if not supported should not work on the LSI controlled neither. > > Thanks, > > -- > Levi > _______________________________________________ > CentOS mailing list > CentOS at centos.org <mailto:CentOS at centos.org> > https://lists.centos.org/mailman/listinfo/centos > >-- Levi
On Wed, 18 Nov 2015, Birta Levente wrote:> I have a supermicro server, motherboard is with C612 chipset and beside that > with LSI3108 raid controller integrated. > Two Intel SSD DC S3710 200GB. > OS: Centos 7.1 up to date. > > My problem is that the Intel SSD Data Center Tool (ISDCT) does not recognize > the SSD drives when they connected to the standard S-ATA ports on the > motherboard, but through the LSI raid controller is working. > > Does somebody know what could be the problem? > > I talked to the Intel support and they said the problem is that Centos is not > supported OS ... only RHEL 7. > But if not supported should not work on the LSI controlled neither.Perhaps the tool looks for the string RHEL. My recollection is that when IBM PC's were fairly new, IBM used that trick with some of its software. To work around that, some open source developers used the string "not IBM". I think this was pre-internet, so google might not work. If it's worth the effort, you might make another "CentOS" distribution, but call it "not RHEL". -- Michael hennebry at web.cs.ndsu.NoDak.edu "Sorry but your password must contain an uppercase letter, a number, a haiku, a gang sign, a heiroglyph, and the blood of a virgin." -- someeecards
I always tell vendors I'm using RHEL, even though we're using CentOS. If you say CentOS, some vendors immediately throw up their hands and say "unsupported" and then won't even give you the time of day. A couple tricks for fooling tools into thinking they are on an actual RHEL system: 1. Modify /etc/redhat-release to say RedHat Enterprise Linux or whatever the actual RHEL systems have 2. Similarly modify /etc/issue Another tip that has proven successful: run the vendor tool under strace. Sometimes you can get an idea of what it's trying to do and why it's failing. This is exactly what we did to determine why a vendor tool wouldn't work on CentOS. We had modified /etc/redhat-release (as in (1) above), but forgot about /etc/issue. Strace showed the program existing immediately after an open() call to /etc/issue. Good luck! On Wed, Nov 18, 2015 at 9:24 AM, Michael Hennebry <hennebry at web.cs.ndsu.nodak.edu> wrote:> On Wed, 18 Nov 2015, Birta Levente wrote: > >> I have a supermicro server, motherboard is with C612 chipset and beside >> that with LSI3108 raid controller integrated. >> Two Intel SSD DC S3710 200GB. >> OS: Centos 7.1 up to date. >> >> My problem is that the Intel SSD Data Center Tool (ISDCT) does not >> recognize the SSD drives when they connected to the standard S-ATA ports on >> the motherboard, but through the LSI raid controller is working. >> >> Does somebody know what could be the problem? >> >> I talked to the Intel support and they said the problem is that Centos is >> not supported OS ... only RHEL 7. >> But if not supported should not work on the LSI controlled neither. > > > Perhaps the tool looks for the string RHEL. > My recollection is that when IBM PC's were fairly new, > IBM used that trick with some of its software. > To work around that, some open source developers used the string "not IBM". > I think this was pre-internet, so google might not work. > > If it's worth the effort, you might make another "CentOS" distribution, > but call it "not RHEL". > > -- > Michael hennebry at web.cs.ndsu.NoDak.edu > "Sorry but your password must contain an uppercase letter, a number, > a haiku, a gang sign, a heiroglyph, and the blood of a virgin." > -- someeecards > _______________________________________________ > CentOS mailing list > CentOS at centos.org > https://lists.centos.org/mailman/listinfo/centos
On 11/18/2015 06:25 AM, Birta Levente wrote:> My problem is that the Intel SSD Data Center Tool (ISDCT) does not > recognize the SSD drives when they connected to the standard S-ATA > ports on the motherboard, but through the LSI raid controller is working.Check your BIOS settings for non-standard modes on the SATA ports. Maybe they're in legacy (IDE) or an incompatible RAID mode. Intel's docs don't note specific requirements, but I'd expect ports in AHCI mode to work correctly.