CentOS - Nov 2006 - Fwd: Warning: Kernel/Config.pm isn't writable! -- OTRS error -CENTOS 4.4

Hi,


I am trying to install OTRS on centos 4.4.

I keep getting Warning: Kernel/Config.pm isn't
writable! when i try to run the installer.

I have done chmod 777 on the
Config.pm file etc but
still it will not work. I also did "chown Config.pm
apache" and that did not work either.

Please can someone help me. This looks like a simple

issue which i cannot able to solve.

below is the error.

Warning: Kernel/Config.pm isn't writable!
*Comment:* If you want to use the installer, set the Kernel/Config.pm
writable for the werserver user!

-- 
Thank you
Indunil Jayasooriya


-- 
Thank you
Indunil Jayasooriya
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Check directory permissions as well, as user "werserver". 

-Ben 

On Tuesday 07 November 2006 01:01, Indunil Jayasooriya
wrote:
> Hi,
> 
> 
> I am trying to install OTRS on centos 4.4.
> 
> I keep getting Warning: Kernel/Config.pm isn't
> writable! when i try to run the installer.
> 
> I have done chmod 777 on the
> Config.pm file etc but
> still it will not work. I also did "chown Config.pm
> apache" and that did not work either.
> 
> Please can someone help me. This looks like a simple
> 
> issue which i cannot able to solve.
> 
> below is the error.
> 
> Warning: Kernel/Config.pm isn't writable!
> *Comment:* If you want to use the installer, set the Kernel/Config.pm
> writable for the werserver user!
> 
> -- 
> Thank you
> Indunil Jayasooriya
> 
> 
> -- 
> Thank you
> Indunil Jayasooriya
> 
> -- 
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean.
> 
> 
-- 
"The best way to predict the future is to invent it."
- XEROX PARC slogan, circa 1978