asterisk users - Nov 2023 - Local calls not possible when Internet connection down

Hello,

sure I have local DNS server and public resolving should not be needed for phone
registrations. Running pjsip show endpojnt show the endpoints as not in use.

When looking into logs I see only res_pjsip_outbound_registration.c: No response
received from sip provider. Nothing else.

In phone log I see:
CC_eventProc(event=63(CC_EV_SIG_REGISTER_FAILED),
lid=0, par=0, par2=(nil))

The phone is Cisco SPA525G2.

Thanks.

Marek

------- Original Message -------
On Monday, November 6th, 2023 at 15:45, Joshua C. Colp <jcolp at
sangoma.com> wrote:
> On Mon, Nov 6, 2023 at 10:42 AM Marek Greško <marek.gresko at
protonmail.com> wrote:
>
>> It looks like all phones get unregistered, but I am not aware of the
cause. Why are get not registered when there is a connectivity between them and
asterisk?
>
> Are the REGISTER requests reaching Asterisk (do they show up in a packet
capture, do they show up in "pjsip set logger on")? It needs to be
further isolated. How are the phones configured to reach Asterisk? If using a
hostname, are they still able to resolve it?
> --
>
> Joshua C. Colp
> Asterisk Project Lead
> Sangoma Technologies
> Check us out at www.sangoma.com and www.asterisk.org
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Hello,

you are probably right. It should somehow be related to DNS. I just found out
this in the storm of previous messages:

WARNING[13945] taskprocessor.c: The 'dns_system_resolver_tp' task
processor queue reached 500 scheduled tasks.

But I am not sure why this is happening. I have sip providers hostname in
/etc/hosts file to prevent such situations. Should I reconfigure it not to use
hosts file but rather some RPZ on DNS server? Does asterisk ignore hosts file?
Or does it try to do some srv lookups? But in either case, why does this
influence local calls? Local domain should really be resolvable.

Thanks

Marek

------- Original Message -------
On Monday, November 6th, 2023 at 19:52, Marek Greško <marek.gresko at
protonmail.com> wrote:
> Hello,
>
> sure I have local DNS server and public resolving should not be needed for
phone registrations. Running pjsip show endpojnt show the endpoints as not in
use.
>
> When looking into logs I see only res_pjsip_outbound_registration.c: No
response
> received from sip provider. Nothing else.
>
> In phone log I see:
> CC_eventProc(event=63(CC_EV_SIG_REGISTER_FAILED),
> lid=0, par=0, par2=(nil))
>
> The phone is Cisco SPA525G2.
>
> Thanks.
>
> Marek
>
> ------- Original Message -------
> On Monday, November 6th, 2023 at 15:45, Joshua C. Colp <jcolp at
sangoma.com> wrote:
>
>> On Mon, Nov 6, 2023 at 10:42 AM Marek Greško <marek.gresko at
protonmail.com> wrote:
>>
>>> It looks like all phones get unregistered, but I am not aware of
the cause. Why are get not registered when there is a connectivity between them
and asterisk?
>>
>> Are the REGISTER requests reaching Asterisk (do they show up in a
packet capture, do they show up in "pjsip set logger on")? It needs to
be further isolated. How are the phones configured to reach Asterisk? If using a
hostname, are they still able to resolve it?
>> --
>>
>> Joshua C. Colp
>> Asterisk Project Lead
>> Sangoma Technologies
>> Check us out at www.sangoma.com and www.asterisk.org
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Marek,

See if calls hang in the system if you encounter another outage
core show channels

...if so,
core set verbose 3
and see what instructions subsequent calls hang on.



On Mon, Nov 6, 2023 at 4:44 PM Marek Greško <marek.gresko at
protonmail.com> wrote:
>
> Hello,
>
> sure I have local DNS server and public resolving should not be needed for
phone registrations. Running pjsip show endpojnt show the endpoints as not in
use.
>
> When looking into logs I see only res_pjsip_outbound_registration.c: No
response
> received from sip provider. Nothing else.
>
> In phone log I see:
> CC_eventProc(event=63(CC_EV_SIG_REGISTER_FAILED),
>  lid=0, par=0, par2=(nil))
>
> The phone is Cisco SPA525G2.
>
> Thanks.
>
> Marek
>
>
>
> ------- Original Message -------
> On Monday, November 6th, 2023 at 15:45, Joshua C. Colp <jcolp at
sangoma.com> wrote:
>
> On Mon, Nov 6, 2023 at 10:42 AM Marek Greško <marek.gresko at
protonmail.com> wrote:
>>
>> It looks like all phones get unregistered, but I am not aware of the
cause. Why are get not registered when there is a connectivity between them and
asterisk?
>
>
> Are the REGISTER requests reaching Asterisk (do they show up in a packet
capture, do they show up in "pjsip set logger on")? It needs to be
further isolated. How are the phones configured to reach Asterisk? If using a
hostname, are they still able to resolve it?
>
> --
> Joshua C. Colp
> Asterisk Project Lead
> Sangoma Technologies
> Check us out at www.sangoma.com and www.asterisk.org
>
>
> --
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