asterisk users - Oct 2022 - VoiceMail() stop dialplan processing

Hi.

I have a dialplan which calls the VoiceMail() application, and I'm getting
the
following behaviour:

 - if the inbound caller leaves a message, then presses #, and then presses 1 
to accept the recording, everything works as expected and the dialplan 
continues processing after the line containing VoiceMail()

 - if the inbound caller leaves a message and then hangs up, the diaplan 
simply stops executing with a message such as:

[2022-10-03 13:02:23.355976] pbx VERBOSE[19022][C-00000556]: pbx.c:4413 in 
__ast_pbx_run: Spawn extension (RecordVM, 00xx74xx88xx90, 2) exited non-zero 
on 'SIP/TrunkOne-00000c12'

The subsequent commands in the dialplan do not get processed.


Can anyone suggest either why this would happen and how to get the dialplan to 
continue processing under all circumstances, or at least how to investigate 
futher what is causing this to happen?

I'm sure that leaving a message and hanging up the call should be valid 
because that's what the default greeting message tells people they can do.


Thanks,


Antony.

-- 
Why are they called "The Rocky Mountains"?
What are other mountains made of?

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me.

On Mon, Oct 3, 2022 at 9:11 AM Antony Stone <
Antony.Stone at asterisk.open.source.it> wrote:
> Hi.
>
> I have a dialplan which calls the VoiceMail() application, and I'm
getting
> the
> following behaviour:
>
>  - if the inbound caller leaves a message, then presses #, and then
> presses 1
> to accept the recording, everything works as expected and the dialplan
> continues processing after the line containing VoiceMail()
>
>  - if the inbound caller leaves a message and then hangs up, the diaplan
> simply stops executing with a message such as:
>
> [2022-10-03 13:02:23.355976] pbx VERBOSE[19022][C-00000556]: pbx.c:4413 in
> __ast_pbx_run: Spawn extension (RecordVM, 00xx74xx88xx90, 2) exited
> non-zero
> on 'SIP/TrunkOne-00000c12'
>
> The subsequent commands in the dialplan do not get processed.
>
This is fundamentally how dialplan works. If a channel hangs up, then
normal dialplan execution stops.

>
>
> Can anyone suggest either why this would happen and how to get the
> dialplan to
> continue processing under all circumstances, or at least how to
> investigate
> futher what is causing this to happen?
>
> I'm sure that leaving a message and hanging up the call should be valid
> because that's what the default greeting message tells people they can
do.
>
It is. If you're needing to do something afterwards, then the 'h'
extension
or hangup handlers are used to execute logic when the channel is hung up.

-- 
Joshua C. Colp
Asterisk Project Lead
Sangoma Technologies
Check us out at www.sangoma.com and www.asterisk.org
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