asterisk users - Jan 2022 - Called number changed on SNOM 821

Am 31.12.2021 um 14:39 schrieb Antony Stone:

Hi Antony
>> Last very strange problem is, that the list of missed calls on the
phone
>> is always empty...
> 
> Check the SIP notifications which are being sent to the telephone for these
> calls, and whether any of them contain a "Reason" code for
"Answered
> elsewhere".
Got it...

Via: SIP/2.0/UDP 192.168.60.1:5060;branch=z9hG4bK5d77ab07;rport
Max-Forwards: 70
From: <sip:01773218409 at 192.168.60.1>;tag=as7a4dc11e
To: <sip:74 at 192.168.60.53:3072;line=r37b8xhj>
Call-ID: 5372968b4a66dac5051ce91e29f8b283 at 192.168.60.1:5060
CSeq: 102 CANCEL
User-Agent: Asterisk PBX 16.2.1~dfsg-1+deb10u2
Reason: SIP;cause=200;text="Call completed elsewhere"
Content-Length: 0
> This "answered elsewhere" code is usually used when telephones
are in a ring
> group or agents subscribed to a queue, and nobody wants to know about the 
> calls which someone else answered, even if their telephone rang, so the
phone
> sees this code and eliminates the call from its history.
Now the very question is how to remove this header...
Can the problem be that I added a function to send an E-Mail if a call
wasn't answered?

[noanswer]
exten => s,1,NoOp(UID CALL: ${UNIQUEID} / DATE:
${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}))
exten => s,n,System(echo "Verpasster Anruf vom ${CALLERID(NUM)} um
${STRFTIME(${EPOCH},,%H:%M)}" | mail -s "Verpasster Anruf" info
at xxx.de)

....
exten => h,1,GotoIf($[“${DIALSTATUS}” = “ANSWER”]?done)
exten => h,n,Goto(noanswer,s,1)
exten => h,n(done),NoOp()

Thanks
Luca Bertoncello
(lucabert at lucabert.de)

On Friday 31 December 2021 at 15:54:01, Luca Bertoncello wrote:
> Am 31.12.2021 um 14:39 schrieb Antony Stone:
> 
> Hi Antony
> 
> >> Last very strange problem is, that the list of missed calls on the
phone
> >> is always empty...
> > 
> > Check the SIP notifications which are being sent to the telephone for
> > these calls, and whether any of them contain a "Reason" code
for
> > "Answered elsewhere".
> 
> Got it...
> Now the very question is how to remove this header...
Check the Dial() command which places the call to the phone.  Does it contain 
the "c" option?

https://wiki.asterisk.org/wiki/display/AST/Asterisk+16+Application_Dial


Antony.

-- 
In science, one tries to tell people
in such a way as to be understood by everyone
something that no-one ever knew before.

In poetry, it is the exact opposite.

 - Paul Dirac

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Am 31.12.2021 um 16:04 schrieb Antony Stone:

Hi Antony
> Check the Dial() command which places the call to the phone.  Does it
contain
> the "c" option?
So, I tested it right now and it works... Just removing the "c"...

Thanks a lot for your help and of course happy new year!
Luca Bertoncello
(lucabert at lucabert.de)