asterisk users - Feb 2018 - Set external CID but retain internal extension in CDR...

On 2/22/18 3:46 PM, Antony Stone wrote:
> On Thursday 22 February 2018 at 21:41:41, Carlos Chavez wrote:
>
>> On 2/22/18 1:07 PM, Antony Stone wrote:
>>> On Thursday 22 February 2018 at 19:10:51, Carlos Chavez wrote:
>>>>        Usually phone companies set the outgoing CallerID for
you but
>>>>
>>>> recently we got control over that and are now setting the
outgoing
>>>> Calleir ID ourselves.  My problem now is that the CDR will put
the
>>>> outgoing CID in the CDR instead of the extension that dialed
and that
>>>> causes problems for reports.  What is the proper way to set
outgoing CID
>>>> and keeping the original extension number in the CDR?
>>> Surely the CDR field "clid" is your Caller ID, whereas
the CDR field
>>> "src" is the originating extension?
>>>
>>>
>>> Antony.
>> No, the src field contains the external number and the clid field has
>> the extension name but also the external number.
> Okay, then; what do you get in the "channel" field?
>
>
>
 ??? Channels contains PJSIP/XXXX-(id)

 ??? Like I mentioned, the problem really lies in that the software used 
for call reports is coded to the "src" field.? Than is why I need src
to
hace the extension number.

-- 
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Carlos Ch?vez
+52 (55)8116-9161

On 2/22/18 3:54 PM, Carlos Chavez wrote:
> On 2/22/18 3:46 PM, Antony Stone wrote:
>
>> On Thursday 22 February 2018 at 21:41:41, Carlos Chavez wrote:
>>
>>> On 2/22/18 1:07 PM, Antony Stone wrote:
>>>> On Thursday 22 February 2018 at 19:10:51, Carlos Chavez wrote:
>>>>> ?????? Usually phone companies set the outgoing CallerID
for you but
>>>>>
>>>>> recently we got control over that and are now setting the
outgoing
>>>>> Calleir ID ourselves.? My problem now is that the CDR will
put the
>>>>> outgoing CID in the CDR instead of the extension that
dialed and that
>>>>> causes problems for reports.? What is the proper way to set
>>>>> outgoing CID
>>>>> and keeping the original extension number in the CDR?
>>>> Surely the CDR field "clid" is your Caller ID,
whereas the CDR field
>>>> "src" is the originating extension?
>>>>
>>>>
>>>> Antony.
>>> No, the src field contains the external number and the clid field
has
>>> the extension name but also the external number.
>> Okay, then; what do you get in the "channel" field?
>>
>>
>>
> ??? Channels contains PJSIP/XXXX-(id)
>
> ??? Like I mentioned, the problem really lies in that the software 
> used for call reports is coded to the "src" field.? Than is why I
need
> src to hace the extension number.
>
The solution to this problem is to set CDR(ani) to the original 
extension number before changing the outgoing callerid.? With this src 
will remain as the extension number.

-- 
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Carlos Ch?vez
+52 (55)8116-9161

On 2/22/18 4:40 PM, Carlos Chavez wrote:
> On 2/22/18 3:54 PM, Carlos Chavez wrote:
>
>> On 2/22/18 3:46 PM, Antony Stone wrote:
>>
>>> On Thursday 22 February 2018 at 21:41:41, Carlos Chavez wrote:
>>>
>>>> On 2/22/18 1:07 PM, Antony Stone wrote:
>>>>> On Thursday 22 February 2018 at 19:10:51, Carlos Chavez
wrote:
>>>>>> ?????? Usually phone companies set the outgoing
CallerID for you but
>>>>>>
>>>>>> recently we got control over that and are now setting
the outgoing
>>>>>> Calleir ID ourselves.? My problem now is that the CDR
will put the
>>>>>> outgoing CID in the CDR instead of the extension that
dialed and
>>>>>> that
>>>>>> causes problems for reports.? What is the proper way to
set
>>>>>> outgoing CID
>>>>>> and keeping the original extension number in the CDR?
>>>>> Surely the CDR field "clid" is your Caller ID,
whereas the CDR field
>>>>> "src" is the originating extension?
>>>>>
>>>>>
>>>>> Antony.
>>>> No, the src field contains the external number and the clid
field has
>>>> the extension name but also the external number.
>>> Okay, then; what do you get in the "channel" field?
>>>
>>>
>>>
>> ??? Channels contains PJSIP/XXXX-(id)
>>
>> ??? Like I mentioned, the problem really lies in that the software 
>> used for call reports is coded to the "src" field. Than is
why I need
>> src to hace the extension number.
>>
> The solution to this problem is to set CDR(ani) to the original 
> extension number before changing the outgoing callerid.? With this src 
> will remain as the extension number.
>
Sorry, I meant CALLERID(ani).
Set(CALLERID(ani)=${CALLERID(num)})

-- 
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Carlos Ch?vez
+52 (55)8116-9161