asterisk users - Feb 2018 - Set external CID but retain internal extension in CDR...

??? Usually phone companies set the outgoing CallerID for you but 
recently we got control over that and are now setting the outgoing 
Calleir ID ourselves.? My problem now is that the CDR will put the 
outgoing CID in the CDR instead of the extension that dialed and that 
causes problems for reports.? What is the proper way to set outgoing CID 
and keeping the original extension number in the CDR?

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Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Carlos Ch?vez
+52 (55)8116-9161

On Thursday 22 February 2018 at 19:10:51, Carlos Chavez wrote:
>      Usually phone companies set the outgoing CallerID for you but
> recently we got control over that and are now setting the outgoing
> Calleir ID ourselves.  My problem now is that the CDR will put the
> outgoing CID in the CDR instead of the extension that dialed and that
> causes problems for reports.  What is the proper way to set outgoing CID
> and keeping the original extension number in the CDR?
Surely the CDR field "clid" is your Caller ID, whereas the CDR field
"src" is
the originating extension?


Antony.

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On Thursday 22 February 2018 at 20:07:47, Antony Stone wrote:
> On Thursday 22 February 2018 at 19:10:51, Carlos Chavez wrote:
> >      Usually phone companies set the outgoing CallerID for you but
> > 
> > recently we got control over that and are now setting the outgoing
> > Calleir ID ourselves.  My problem now is that the CDR will put the
> > outgoing CID in the CDR instead of the extension that dialed and that
> > causes problems for reports.  What is the proper way to set outgoing
CID
> > and keeping the original extension number in the CDR?
> 
> Surely the CDR field "clid" is your Caller ID, whereas the CDR
field "src"
> is the originating extension?
Another thought - if that doesn't automatically work for you (probably
depends
on your dialplan / Asterisk setup), then how about setting:
	CDR(accountcode)=${CALLERID(number)}
in your dialplan sometime before you set the outbound Caller ID to whatever 
your PSTN number is?

Then you have the internal extension number in accountcode and the external 
CallerID in clid.


Antony.

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G?del replies, "We can't know that because we're inside the
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On 2/22/18 1:07 PM, Antony Stone wrote:
> On Thursday 22 February 2018 at 19:10:51, Carlos Chavez wrote:
>
>>       Usually phone companies set the outgoing CallerID for you but
>> recently we got control over that and are now setting the outgoing
>> Calleir ID ourselves.  My problem now is that the CDR will put the
>> outgoing CID in the CDR instead of the extension that dialed and that
>> causes problems for reports.  What is the proper way to set outgoing
CID
>> and keeping the original extension number in the CDR?
> Surely the CDR field "clid" is your Caller ID, whereas the CDR
field "src" is
> the originating extension?
>
>
> Antony.
>
No, the src field contains the external number and the clid field has 
the extension name but also the external number.

-- 
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Carlos Ch?vez
+52 (55)8116-9161