Hello; I certainly appreciate your response. In fact, I used that exact solution for three of the incoming lines. I setup ring groups and a silent ringtone for each phone. Unfortunately, the last incoming line is more complicated and uses an IVR with multiple input choices, so the solution is not as clear cut as for the other ones. That's why I was trying to look at other options. Best Regards; John V. From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ron Wheeler Sent: Friday, December 08, 2017 03:06 PM To: asterisk-users at lists.digium.com Subject: Re: [asterisk-users] Showing CallerID on multiple phones I could be way off track but have you looked at ring groups. Have all of the phones ring (maybe a mute or special ring tone, if this is possible) so that everyone on the list of extensions sees the incoming call. If no one picks it up by ring x, have it go to another phone or to voice mail. https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ might be useful. Ron On 08/12/2017 2:17 PM, Tech Support wrote: All; I have an interesting scenario where I have a small office with maybe half a dozen phones and several incoming lines. The calls are routed based on the DID that people call. What they would like is when a call comes in to a single phone to have all the phones show the CallerID. That way they can decide if they should pick up the call or not using call pickup. I've been looking at products such as the one from Camrivox that interfaces with different CRM packages or Outlook, but I was wondering if a way was available to show the calls on their phones. Thanks in Advance; John V. -- Ron Wheeler President Artifact Software Inc email: rwheeler at artifact-software.com skype: ronaldmwheeler phone: 866-970-2435, ext 102 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20171211/bf48eb2a/attachment.html>
What kind of phones are you using? To some phones you can push text dialog over HTTP/XML. Investigate this features, maybe it is what are you looking for. TH Dne pond?l? 11. prosince 2017 15:16:28 CET, Tech Support napsal(a): Hello; I certainly appreciate your response. In fact, I used that exact solution for three of the incoming lines. I setup ring groups and a silent ringtone for each phone. Unfortunately, the last incoming line is more complicated and uses an IVR with multiple input choices, so the solution is not as clear cut as for the other ones. That?s why I was trying to look at other options. Best Regards; John V. *From:* asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- bounces at lists.digium.com] *On Behalf Of *Ron Wheeler *Sent:* Friday, December 08, 2017 03:06 PM *To:* asterisk-users at lists.digium.com *Subject:* Re: [asterisk-users] Showing CallerID on multiple phones I could be way off track but have you looked at ring groups. Have all of the phones ring (maybe a mute or special ring tone, if this is possible) so that everyone on the list of extensions sees the incoming call.If no one picks it up by ring x, have it go to another phone or to voice mail. https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/[1] might be useful. Ron On 08/12/2017 2:17 PM, Tech Support wrote: All; I have an interesting scenario where I have a small office with maybe half a dozen phones and several incoming lines. The calls are routed based on the DID that people call. What they would like is when a call comes in to a single phone to have all the phones show the CallerID. That way they can decide if they should pick up the call or not using call pickup. I?ve been looking at products such as the one from Camrivox that interfaces with different CRM packages or Outlook, but I was wondering if a way was available to show the calls on their phones. Thanks in Advance; John V. -- Ron Wheeler President Artifact Software Inc email: rwheeler at artifact-software.com[2] skype: ronaldmwheeler phone: 866-970-2435, ext 102 -------- [1] https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ [2] mailto:rwheeler at artifact-software.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20171211/e75921d7/attachment.html>
How do you want the last line to work? Which input choices need to ring on all lines? - If you select "n" from the IVR menu, do you want to ring everywhere? Other selections just go where the IVR menu currently send the call. Can the option "n" send the call to a ring group? I have never tried anything like this. Perhaps if you clarify this, someone might have a suggestion. Ron On 11/12/2017 9:16 AM, Tech Support wrote:> > Hello; > > ??? I certainly appreciate your response. In fact, I used that exact > solution for three of the incoming lines. I setup ring groups and a > silent ringtone for each phone. Unfortunately, the last incoming line > is more complicated and uses an IVR with multiple input choices, so > the solution is not as clear cut as for the other ones. That?s why I > was trying to look at other options. > > Best Regards; > > John V. > > *From:*asterisk-users-bounces at lists.digium.com > [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of *Ron > Wheeler > *Sent:* Friday, December 08, 2017 03:06 PM > *To:* asterisk-users at lists.digium.com > *Subject:* Re: [asterisk-users] Showing CallerID on multiple phones > > I could be way off track but have you looked at ring groups. > > Have all of the phones ring (maybe a mute or special ring tone, if > this is possible) so that everyone on the list of extensions sees the > incoming call. > If no one picks it up by ring x, have it go to another phone or to > voice mail. > > https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ > might be useful. > > Ron > > > On 08/12/2017 2:17 PM, Tech Support wrote: > > All; > > ??? I have an interesting scenario where I have a small office > with maybe half a dozen phones and several incoming lines. The > calls are routed based on the DID that people call. What they > would like is when a call comes in to a single phone to have all > the phones show the CallerID. That way they can decide if they > should pick up the call or not using call pickup. I?ve been > looking at products such as the one from Camrivox that interfaces > with different CRM packages or Outlook, but I was wondering if a > way was available to show the calls on their phones. > > Thanks in Advance; > > John V. > > > > -- > Ron Wheeler > President > Artifact Software Inc > email:rwheeler at artifact-software.com <mailto:rwheeler at artifact-software.com> > skype: ronaldmwheeler > phone: 866-970-2435, ext 102-- Ron Wheeler President Artifact Software Inc email: rwheeler at artifact-software.com skype: ronaldmwheeler phone: 866-970-2435, ext 102 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20171211/cb6ddbd7/attachment.html>
Hello; I?m using Polycom VVX 600?s. Thanks; John V. From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Tom?? Hol? Sent: Monday, December 11, 2017 09:22 AM To: asterisk-users at lists.digium.com Subject: Re: [asterisk-users] Showing CallerID on multiple phones What kind of phones are you using? To some phones you can push text dialog over HTTP/XML. Investigate this features, maybe it is what are you looking for. TH Dne pond?l? 11. prosince 2017 15:16:28 CET, Tech Support napsal(a): Hello; I certainly appreciate your response. In fact, I used that exact solution for three of the incoming lines. I setup ring groups and a silent ringtone for each phone. Unfortunately, the last incoming line is more complicated and uses an IVR with multiple input choices, so the solution is not as clear cut as for the other ones. That?s why I was trying to look at other options. Best Regards; John V. From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ron Wheeler Sent: Friday, December 08, 2017 03:06 PM To: asterisk-users at lists.digium.com Subject: Re: [asterisk-users] Showing CallerID on multiple phones I could be way off track but have you looked at ring groups. Have all of the phones ring (maybe a mute or special ring tone, if this is possible) so that everyone on the list of extensions sees the incoming call. If no one picks it up by ring x, have it go to another phone or to voice mail. <https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/> https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ might be useful. Ron On 08/12/2017 2:17 PM, Tech Support wrote: All; I have an interesting scenario where I have a small office with maybe half a dozen phones and several incoming lines. The calls are routed based on the DID that people call. What they would like is when a call comes in to a single phone to have all the phones show the CallerID. That way they can decide if they should pick up the call or not using call pickup. I?ve been looking at products such as the one from Camrivox that interfaces with different CRM packages or Outlook, but I was wondering if a way was available to show the calls on their phones. Thanks in Advance; John V. -- Ron Wheeler President Artifact Software Inc email: <mailto:rwheeler at artifact-software.com> rwheeler at artifact-software.com skype: ronaldmwheeler phone: 866-970-2435, ext 102 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20171211/16abb77f/attachment.html>
When a phone supervises an other phone (with BLF and NOTIFY/SUBSCRIBE) it gets from Asterisk everything it needs to do what you're after. Some phone vendors should support config option to add screen display along BLF blinking Some might even enhance this with a short audio notification. 2017-12-11 15:22 GMT+01:00 Tom?? Hol? <holy at interconnect.cz>:> What kind of phones are you using? To some phones you can push text dialog > over HTTP/XML. Investigate this features, maybe it is what are you looking > for. > > > > TH > > > > > > Dne pond?l? 11. prosince 2017 15:16:28 CET, Tech Support napsal(a): > > Hello; > > I certainly appreciate your response. In fact, I used that exact > solution for three of the incoming lines. I setup ring groups and a silent > ringtone for each phone. Unfortunately, the last incoming line is more > complicated and uses an IVR with multiple input choices, so the solution is > not as clear cut as for the other ones. That?s why I was trying to look at > other options. > > Best Regards; > > John V. > > > > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- > bounces at lists.digium.com] On Behalf Of Ron Wheeler > Sent: Friday, December 08, 2017 03:06 PM > To: asterisk-users at lists.digium.com > Subject: Re: [asterisk-users] Showing CallerID on multiple phones > > > > I could be way off track but have you looked at ring groups. > > Have all of the phones ring (maybe a mute or special ring tone, if this is > possible) so that everyone on the list of extensions sees the incoming call. > If no one picks it up by ring x, have it go to another phone or to voice > mail. > > https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ > might be useful. > > Ron > > > On 08/12/2017 2:17 PM, Tech Support wrote: > > All; > > I have an interesting scenario where I have a small office with maybe > half a dozen phones and several incoming lines. The calls are routed based > on the DID that people call. What they would like is when a call comes in > to a single phone to have all the phones show the CallerID. That way they > can decide if they should pick up the call or not using call pickup. I?ve > been looking at products such as the one from Camrivox that interfaces with > different CRM packages or Outlook, but I was wondering if a way was > available to show the calls on their phones. > > Thanks in Advance; > > John V. > > > > > > -- > > Ron Wheeler > > President > > Artifact Software Inc > > email: rwheeler at artifact-software.com > > skype: ronaldmwheeler > > phone: 866-970-2435, ext 102 <(866)%20970-2435> > > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: https://community.asterisk. > org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20171212/06611678/attachment.html>