Hello;
I certainly appreciate your response. In fact, I used that exact
solution for three of the incoming lines. I setup ring groups and a silent
ringtone for each phone. Unfortunately, the last incoming line is more
complicated and uses an IVR with multiple input choices, so the solution is
not as clear cut as for the other ones. That's why I was trying to look at
other options.
Best Regards;
John V.
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ron Wheeler
Sent: Friday, December 08, 2017 03:06 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones
I could be way off track but have you looked at ring groups.
Have all of the phones ring (maybe a mute or special ring tone, if this is
possible) so that everyone on the list of extensions sees the incoming call.
If no one picks it up by ring x, have it go to another phone or to voice
mail.
https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/
might be useful.
Ron
On 08/12/2017 2:17 PM, Tech Support wrote:
All;
I have an interesting scenario where I have a small office with maybe
half a dozen phones and several incoming lines. The calls are routed based
on the DID that people call. What they would like is when a call comes in to
a single phone to have all the phones show the CallerID. That way they can
decide if they should pick up the call or not using call pickup. I've been
looking at products such as the one from Camrivox that interfaces with
different CRM packages or Outlook, but I was wondering if a way was
available to show the calls on their phones.
Thanks in Advance;
John V.
--
Ron Wheeler
President
Artifact Software Inc
email: rwheeler at artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
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What kind of phones are you using? To some phones you can push text dialog over
HTTP/XML.
Investigate this features, maybe it is what are you looking for.
TH
Dne pond?l? 11. prosince 2017 15:16:28 CET, Tech Support napsal(a):
Hello;
I certainly appreciate your response. In fact, I used that exact solution
for three of the
incoming lines. I setup ring groups and a silent ringtone for each phone.
Unfortunately, the last
incoming line is more complicated and uses an IVR with multiple input choices,
so the solution is
not as clear cut as for the other ones. That?s why I was trying to look at other
options.
Best Regards;
John V.
*From:* asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
bounces at lists.digium.com] *On Behalf Of *Ron Wheeler
*Sent:* Friday, December 08, 2017 03:06 PM
*To:* asterisk-users at lists.digium.com
*Subject:* Re: [asterisk-users] Showing CallerID on multiple phones
I could be way off track but have you looked at ring groups.
Have all of the phones ring (maybe a mute or special ring tone, if this is
possible) so that
everyone on the list of extensions sees the incoming call.If no one picks it up
by ring x, have it
go to another phone or to voice mail.
https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/[1]
might be useful.
Ron
On 08/12/2017 2:17 PM, Tech Support wrote:
All;
I have an interesting scenario where I have a small office with maybe half a
dozen phones
and several incoming lines. The calls are routed based on the DID that people
call. What they
would like is when a call comes in to a single phone to have all the phones show
the CallerID.
That way they can decide if they should pick up the call or not using call
pickup. I?ve been
looking at products such as the one from Camrivox that interfaces with different
CRM packages
or Outlook, but I was wondering if a way was available to show the calls on
their phones.
Thanks in Advance;
John V.
--
Ron Wheeler
President
Artifact Software Inc
email: rwheeler at artifact-software.com[2]
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
--------
[1] https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/
[2] mailto:rwheeler at artifact-software.com
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How do you want the last line to work? Which input choices need to ring on all lines? - If you select "n" from the IVR menu, do you want to ring everywhere? Other selections just go where the IVR menu currently send the call. Can the option "n" send the call to a ring group? I have never tried anything like this. Perhaps if you clarify this, someone might have a suggestion. Ron On 11/12/2017 9:16 AM, Tech Support wrote:> > Hello; > > ??? I certainly appreciate your response. In fact, I used that exact > solution for three of the incoming lines. I setup ring groups and a > silent ringtone for each phone. Unfortunately, the last incoming line > is more complicated and uses an IVR with multiple input choices, so > the solution is not as clear cut as for the other ones. That?s why I > was trying to look at other options. > > Best Regards; > > John V. > > *From:*asterisk-users-bounces at lists.digium.com > [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of *Ron > Wheeler > *Sent:* Friday, December 08, 2017 03:06 PM > *To:* asterisk-users at lists.digium.com > *Subject:* Re: [asterisk-users] Showing CallerID on multiple phones > > I could be way off track but have you looked at ring groups. > > Have all of the phones ring (maybe a mute or special ring tone, if > this is possible) so that everyone on the list of extensions sees the > incoming call. > If no one picks it up by ring x, have it go to another phone or to > voice mail. > > https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ > might be useful. > > Ron > > > On 08/12/2017 2:17 PM, Tech Support wrote: > > All; > > ??? I have an interesting scenario where I have a small office > with maybe half a dozen phones and several incoming lines. The > calls are routed based on the DID that people call. What they > would like is when a call comes in to a single phone to have all > the phones show the CallerID. That way they can decide if they > should pick up the call or not using call pickup. I?ve been > looking at products such as the one from Camrivox that interfaces > with different CRM packages or Outlook, but I was wondering if a > way was available to show the calls on their phones. > > Thanks in Advance; > > John V. > > > > -- > Ron Wheeler > President > Artifact Software Inc > email:rwheeler at artifact-software.com <mailto:rwheeler at artifact-software.com> > skype: ronaldmwheeler > phone: 866-970-2435, ext 102-- Ron Wheeler President Artifact Software Inc email: rwheeler at artifact-software.com skype: ronaldmwheeler phone: 866-970-2435, ext 102 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20171211/cb6ddbd7/attachment.html>
Hello;
I?m using Polycom VVX 600?s.
Thanks;
John V.
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of Tom?? Hol?
Sent: Monday, December 11, 2017 09:22 AM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones
What kind of phones are you using? To some phones you can push text dialog over
HTTP/XML. Investigate this features, maybe it is what are you looking for.
TH
Dne pond?l? 11. prosince 2017 15:16:28 CET, Tech Support napsal(a):
Hello;
I certainly appreciate your response. In fact, I used that exact solution
for three of the incoming lines. I setup ring groups and a silent ringtone for
each phone. Unfortunately, the last incoming line is more complicated and uses
an IVR with multiple input choices, so the solution is not as clear cut as for
the other ones. That?s why I was trying to look at other options.
Best Regards;
John V.
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of Ron Wheeler
Sent: Friday, December 08, 2017 03:06 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Showing CallerID on multiple phones
I could be way off track but have you looked at ring groups.
Have all of the phones ring (maybe a mute or special ring tone, if this is
possible) so that everyone on the list of extensions sees the incoming call.
If no one picks it up by ring x, have it go to another phone or to voice mail.
<https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/>
https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ might
be useful.
Ron
On 08/12/2017 2:17 PM, Tech Support wrote:
All;
I have an interesting scenario where I have a small office with maybe half a
dozen phones and several incoming lines. The calls are routed based on the DID
that people call. What they would like is when a call comes in to a single phone
to have all the phones show the CallerID. That way they can decide if they
should pick up the call or not using call pickup. I?ve been looking at products
such as the one from Camrivox that interfaces with different CRM packages or
Outlook, but I was wondering if a way was available to show the calls on their
phones.
Thanks in Advance;
John V.
--
Ron Wheeler
President
Artifact Software Inc
email: <mailto:rwheeler at artifact-software.com> rwheeler at
artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102
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When a phone supervises an other phone (with BLF and NOTIFY/SUBSCRIBE) it gets from Asterisk everything it needs to do what you're after. Some phone vendors should support config option to add screen display along BLF blinking Some might even enhance this with a short audio notification. 2017-12-11 15:22 GMT+01:00 Tom?? Hol? <holy at interconnect.cz>:> What kind of phones are you using? To some phones you can push text dialog > over HTTP/XML. Investigate this features, maybe it is what are you looking > for. > > > > TH > > > > > > Dne pond?l? 11. prosince 2017 15:16:28 CET, Tech Support napsal(a): > > Hello; > > I certainly appreciate your response. In fact, I used that exact > solution for three of the incoming lines. I setup ring groups and a silent > ringtone for each phone. Unfortunately, the last incoming line is more > complicated and uses an IVR with multiple input choices, so the solution is > not as clear cut as for the other ones. That?s why I was trying to look at > other options. > > Best Regards; > > John V. > > > > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- > bounces at lists.digium.com] On Behalf Of Ron Wheeler > Sent: Friday, December 08, 2017 03:06 PM > To: asterisk-users at lists.digium.com > Subject: Re: [asterisk-users] Showing CallerID on multiple phones > > > > I could be way off track but have you looked at ring groups. > > Have all of the phones ring (maybe a mute or special ring tone, if this is > possible) so that everyone on the list of extensions sees the incoming call. > If no one picks it up by ring x, have it go to another phone or to voice > mail. > > https://www.freepbx.org/ring-group-and-follow-me-ring-strategies-1-of-2/ > might be useful. > > Ron > > > On 08/12/2017 2:17 PM, Tech Support wrote: > > All; > > I have an interesting scenario where I have a small office with maybe > half a dozen phones and several incoming lines. The calls are routed based > on the DID that people call. What they would like is when a call comes in > to a single phone to have all the phones show the CallerID. That way they > can decide if they should pick up the call or not using call pickup. I?ve > been looking at products such as the one from Camrivox that interfaces with > different CRM packages or Outlook, but I was wondering if a way was > available to show the calls on their phones. > > Thanks in Advance; > > John V. > > > > > > -- > > Ron Wheeler > > President > > Artifact Software Inc > > email: rwheeler at artifact-software.com > > skype: ronaldmwheeler > > phone: 866-970-2435, ext 102 <(866)%20970-2435> > > > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > Check out the new Asterisk community forum at: https://community.asterisk. > org/ > > New to Asterisk? Start here: > https://wiki.asterisk.org/wiki/display/AST/Getting+Started > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20171212/06611678/attachment.html>